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Create and Maintain All Kinds of Work Orders

Maintenance Work Orders

The Maintenance Work Order module in Total Lean Management software extends the functionality of the equipment module and provides additional flexibility for managing a variety of assignments that need to be scheduled by facility maintenance personnel.

TLM Maintenance Work Orders support the variety of activities needed to include:

  • Scheduling planned or unplanned activities.
  • Provides a web portal for maintenance requests.
  • Linked to Equipment Records for easy assignments.
  • Approved Inspection templates by type and revision.
  • Approval controls.
  • Work Order Templates.
  • Linked Documents.
  • Linked suppliers.
  • Cost Information.
Upstream/ Downstream Dual Technology User Environment

Maintenance Work Orders is a perfect example of why TLM uses an Upstream / Downstream Dual Technology approach to the user environment. 

Since every quality system has two distinct user groups, and each has their own needs and priorities, TLM is the first, if not the only eQMS system that puts in the extra effort to make sure the needs of each user group can be addressed without compromise.

Upstream: The Main TLM application provides a feature rich interface for schedulers to manage all administrative aspects of maintenance work orders, and their ideas for improvements can easily be incorporated into the next update, as the technology of the main application is ideally suited for this purpose.

Downstream: The TLM Companion Web App can then provide easy, simple, web and mobile friendly access for the various non-administrative activities, such as:

  •  Making initial work order requests.
  • Work Order Log for the maintenance staff.

Maintenance Work Orders

There is Only One Type of Quality System …. Yours!

Total Lean Management (TLM) Software provides a dual technology, upstream/downstream digital landscape to both easily create and find needed records, AND connect records that are a result of work flows, such as Maintenance Work Orders, Equipment, Purchase Orders, Materials/Inventory, etc. 

  • Easy Web App maintenance request form.
  • Robust scheduling tools with Web App Group Calendar Integration.
  • Web App enabled Job Log.
  • Complete or Reject requests as needed.
Maintenance Work Orders can be integrated with: 
  • Equipment Module records.
  • Draw down from the inventory module to account for maintenance parts, supplies, or other consumables.
  • Purchase Orders - Order parts or supplies in response to maintenance requests.
  • Job Log - Clock in and out of jobs, track work status in real time.
  •  TLM allows you to create that sweet spot of record detail for maximum efficiency.

  • Create a Maintenance Work Order system that doesn’t force you to make work flow concessions.

  • Interlinked between Equipment, Purchase Orders, Inventory, Documents, etc.

  • Define Follow up plans if needed to ensure the job is complete.

Fusion Technology is what happens when information integration creates a higher-level management system beyond individual workflows.  The Maintenance Work Orders Module in TLM incorporates this technology by integrating with other TLM solutions to create a Total Lean Management Software approach that provides all stakeholders with a picture of inter-related QMS Software events across your entire organization.

It also serves to create the foundation of your company’s digital landscape which saves you as much as possible from purchasing disconnected stand alone software, and provides the technical support for integrating other information systems when necessary.

All TLM software modules are rolled up to a user specific dashboard and summaries of each user's dashboard can be automatically emailed to ensure QMS activities are scheduled and prioritized accordingly.

In addition, the TLM dashboard helps users navigate to where tasks are performed, making it easy for new users to adopt the software without having to pay for extra training before being able to put TLM software to work for your company.

While many CMMS systems cover managing tasks specific to production or inspection equipment, what to do about all the other facility related jobs that are needed from time to time that are not necessarily related to equipment?

These job might include:

  •  Fixture Replacements.
  • Cleaning tasks for spills / accidents.
  • Misc Work Area Improvements.
  • Plumbing, Electrical, or HVAC jobs.
  • Painting.
  • Grounds keeping.

The Maintenance Work Orders Module in TLM gives your company yet another tool that is seamlessly integrated into your digital landscape to provide organization and management of resources so that your company can run with optimal efficiency in every aspect of day to day business.  

Of all the factors that drive human behavior, whether positive or negative, none are as universal as the need to evolve, whether we are conscious of it or not.

Your management team can create impressive organizational growth by harnessing this basic element of the human experience and the TLM Maintenance Work Order software has all of the key tools that will make your QMS software successful.

By organizing key aspects of how work is done, managers can use TLM Maintenance Work Order software to empower employees to participate in finding opportunities for improvement and customer satisfaction while maintaining approval control to ensure additional risks aren’t introduced.

The TLM Maintenance Work Order software module ensures these efforts are well organized, linked to all other aspects of the QMS software that might be related, and assigned to ensure employees who rise to the occasion can be recognized accordingly, and are motivated to do so as a result.

Historically the decision to implement ISO was driven by the consequences of NOT being ISO certified when competitors were using ISO certification to win new business from customers who needed confidence in their supplier’s ability to consistently meet requirements.

This resulted in a lot of paper based systems set up by various “consultants” that advocated vague procedures that could technically meet the requirements of the ISO standard, but in reality did very little to improve quality or any other aspect of the business.

Times have changed, and the introduction of QMS software allowed organizations to take a different approach to their quality system and instead of wasting tons of time and money for little benefit, they are using their QMS to improve all aspects of the business.

At least the companies who could afford the high cost of most QMS software.

The whole point of ISO based quality standards is to address the minimum risks across every aspect of the business that could have consequences to customer satisfaction.  Unfortunately, by calling them “quality” standards, a misperception developed over the years that caused managers to think of quality as something the “quality department” was responsible for.

Total Lean Management (TLM) Software corrects this misperception by acting as an integrated management tool not only for compliance, but as the framework for how a company evolves.  Audit management software can be a vital component of this evolution, provided it is integrated with all the other aspects of the business to make auditing easier, faster, and more insightful.

There is Only One Type of Quality Management System


Over the last 20 years TLM has discovered a very basic truth when it comes to information management systems such as your eQMS, no two companies have the exact same needs.

In fact, the two biggest risks in the software selection process is either selecting software that is not flexible enough to manage information that is unique, and important to your workflow, thus forcing work arounds, or other concessions that effectively add waste to your business.

The other mistake is getting stuck with comprehensive, but inflexible systems due to their web based cloud hosting design, which forces a one size fits all approach to meeting customer needs.

And while one size might fit some, it might not fit all your needs when in the long run your understanding of those needs evolves and improves.

Total Lean Management Software, by definition, recognizes this fact, and addresses it through a dual technology, upstream / downstream user landscape approach to meeting the needs of both your upstream and downstream user types.  This is combined with our tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.

These measures include:

Custom fields

Allows you to adapt the software to your company’s terminology.

System Settings

Allows you to choose which features are applied to your process.

Rapid update cycles

Incorporating employee feedback into the continuous improvement cycle creates a synergistic effect on moral, engagement, and productivity.

Development Projects

This capability provides insurance that your system will never leave you stuck after discovering unknown needs after implementation.

High levels of interlinking

By implementing and combining modules in way that might be unique to your business or work flows.

World class customer support

Evolution is a team effort, and the whole team behind TLM enjoys helping companies comply with regulations, manage risk, continuously improve, and maintain a steady growth rate.

Help Files can be Linked to your Controlled Work Instructions

This unique TLM feature allows you to link individual screens in TLM to your own controlled procedures or work instructions for that area of the software (if needed).

Why TLM is your Best QMS Software Choice

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If you have any questions or want more detailed information, do not hesitate to call us.

If you have any questions or want more detailed information, do not hesitate to call us (866) 209-6896.

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TLM Customers are always our top priority -David Smithstein, CEO

“In the 10 years that we have relied on TLM to manage our quality documents, it has grown to become the core of our QMS. Our QMS has been audited by BSI, TUV, SAI, FDA, Canada Health and CDPH . We survived all of those audits and emerged a better company. Thanks, David!”

Jim Klett

★ ★ ★ ★ ★
“EXCELLENT customer service! Without fail, David has responded to every question, email and phone call within a few hours. He is great to work with and always willing to help… TLM is a one-stop shop for all of our QMS needs … The training videos on the website are helpful- keep them coming!”

Allison Getz

★ ★ ★ ★ ★
“Very helpful in fine-tuning the software/reports to meet our specific needs for audits, even ones requested the day before the audit. The software is straight forward for use, we have 8 personnel in two different locations using it seamlessly … The best customer support I have ever used.”

Stewart Denham

★ ★ ★ ★ ★

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