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Controlling Quality at the Source.

Vendor Management Software

Managing the risk of non conforming materials being introduced into production from your suppliers is a critical part of any ISO compliant quality management system.

Total Lean Management (TLM) QMS Software Provides the tools you need to comply with ISO 9001 section 8.4 and ISO 13485 Section 7.4.3 just to name a few of the standards that address the requirements that your quality management system software should provide the tools you need, such as:

  • Customizable Vendor Approval status.
  • Integrated with Receiving Inspection Statistics.
  • Customizable  Vendor Audit Templates / Scorecards.
  • TLM Dashboard alerts for vendor reviews when due.

Managing Your QMS Software WorkFlows

Whether you need to take a simple, single module approach to vendor management, or incorporate all 8 of the potential modules where vendors are involved, Total Lean Management software lets you create QMS software workflows to handle vendor management at the level of detail that suits your company the best.  We call this capability Fusion Technology.
  • Web App Vendor Portal for CAPA response.
  • Global Assignment Tools for vendor review responsibility.
  • Full CRM support for vendor data.
  • Supports cost estimating and quantity discount pricing.
TLM Fusion Technology =  Integration + Customization + Flexibility 

Contact Manager Software

The beauty of TLM is that we recognize the solutions you need today are going to have to play nicely with the solutions you might already have in place, or will be forced to purchase in the future. The most common examples of this real world challenge are ERP data, Accounting, and CRM data.

Yet almost all of your quality system work flows are likely to need access to other databases and TLM provides a foundation for building an integrated digital landscape. This integration with your existing or future systems can leverage the data you already have in categories where you might be forced to incorporate software that can address your unique business needs.

Document Management Software

TLM Document Control software leverages the effort spent on your company’s documentation and elevates it beyond just quality and compliance into a Total Lean Management system.

Managers, process owners, or upstream QMS users can now save time, prevent errors, reduce risk and control variation by using TLM Document Control software to streamline the creation and delivery of critical documents to the downstream consumers of this important information.

Accessible via the desktop or web app access from either on-site or cloud hosted installations, TLM Document Control Software delivers the features needed at your company to manage what is arguably the nervous system and life blood of your organization, the documents that represent your company’s knowledge  base.

Inventory Module

The Inventory module in Total Lean Management software provides the foundation for all the other material management modules to ensure all the activities related to your parts can be managed in one integrated solution. 

From design and into production, TLM supports the variety of activities needed to include:

  • Design Status controls.
  • Control Plans.
  • Approved Inspection templates by type and revision.
  • Approval controls.
  • Work Order Templates.
  • Linked Documents.
  • Linked suppliers.
  • Cost Information.

Audit Management Software

TLM Audit Management software simplifies compliance, ensures your organization is always ready for the next internal or external audit, and establishes the insights needed for continuous improvement.

  • Create efficient audits based on risk appropriate level of detail and Total Lean Management Agile audit cycles.
  • Keeps records centralized and speeds up the audit process.
  • Link your internal procedures to the sections of standards being audited for rapid compliance insight.

Purchase Orders

TLM Purchase Orders lets you integrate your approved suppliers in TLM with the materials or parts they are approved to supply, as well as minimum quantity or sales order-driven purchasing triggers from those modules in TLM. Purchase Orders also allow integration with QuickBooks or other ERP systems in order to improve the quality system functionality that many finds is lacking in a lot of ERP systems.

With TLM Purchase Orders you can:

  • Link to your Approved Supplier list in Contact Manager.
  • Import ship to and bill to information.
  • List carrier, terms, and account numbers.
  • Track Lot and Serial Numbers.
  • Links to Receiving Inspections.
  • List carrier, terms, and account numbers.
  • Make partial receipts.
  • Integrated Budgeting.

Inspections Module

Inspections can play a key role in your overall quality plan for a given part, and with TLM Fusion Technology, Inspections can be linked to all the other areas of your quality management system that can affect making inspection activity easier, faster and more accurate.

These links include:

  • Importing Lot, Serial, Packslip, and other Purchase Order Data for easy drop down selection.
  • Importing PO data from organic PO records in TLM, or PO data imported from ERP such as Epicor or any other accounting ERP system.
  • Inspection results can be linked to Non-conforming material reports when neccessary.

CAPA Software

TLM Corrective and Preventive Action (CAPA) software helps your company drive continuous improvement by orchestrating your employees through a regulatory compliant process of identifying, anticipating, and correcting  nonconformances that might prevent your company from meeting customer requirements, while managing the possibility of introducing new risks. 

TLM CAPA Software lets you:

  • Drive continuous improvement. 
  • Maintain compliance and mitigate risk.
  • Create a customized strategy for trend analysis.
  • Automatic alerts of new CAPAs for real time collaboration.
  • Supports multiple root cause analysis strategies.
  • Vendors can respond to SCAR via secure email link.

Non-Conforming Materials

Learning faster from mistakes using the TLM Non-Conforming Materials software module will unlock the benefits of a solid rejected material process that includes:
  • Cost Savings from reducing wasted resources.

  • Better Customer Satisfaction.

  • Lower Risk from the impact of non-conformances. 

There is Only One Type of Quality Management System


Over the last 20 years TLM has discovered a very basic truth when it comes to information management systems such as your eQMS, no two companies have the exact same needs.

In fact, the two biggest risks in the software selection process is either selecting software that is not flexible enough to manage information that is unique, and important to your workflow, thus forcing work arounds, or other concessions that effectively add waste to your business.

The other mistake is getting stuck with comprehensive, but inflexible systems due to their web based cloud hosting design, which forces a one size fits all approach to meeting customer needs.

And while one size might fit some, it might not fit all your needs when in the long run your understanding of those needs evolves and improves.

Total Lean Management Software, by definition, recognizes this fact, and addresses it through a dual technology, upstream / downstream user landscape approach to meeting the needs of both your upstream and downstream user types.  This is combined with our tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.

These measures include:

Custom fields

Allows you to adapt the software to your company’s terminology.

System Settings

Allows you to choose which features are applied to your process.

Rapid update cycles

Incorporating employee feedback into the continuous improvement cycle creates a synergistic effect on moral, engagement, and productivity.

Development Projects

This capability provides insurance that your system will never leave you stuck after discovering unknown needs after implementation.

High levels of interlinking

By implementing and combining modules in way that might be unique to your business or work flows.

World class customer support

Evolution is a team effort, and the whole team behind TLM enjoys helping companies comply with regulations, manage risk, continuously improve, and maintain a steady growth rate.

Help Files can be Linked to your Controlled Work Instructions

This unique TLM feature allows you to link individual screens in TLM to your own controlled procedures or work instructions for that area of the software (if needed).

Why TLM is your Best QMS Software Choice

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Our QMS Software is backed by a 100% success rate for ISO Certification On The First Try!

If you have any questions or want more detailed information, do not hesitate to call us.

If you have any questions or want more detailed information, do not hesitate to call us (866) 209-6896.

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Watch Awesome Testimonials

TLM Customers are always our top priority -David Smithstein, CEO

“In the 10 years that we have relied on TLM to manage our quality documents, it has grown to become the core of our QMS. Our QMS has been audited by BSI, TUV, SAI, FDA, Canada Health and CDPH . We survived all of those audits and emerged a better company. Thanks, David!”

Jim Klett

★ ★ ★ ★ ★
“EXCELLENT customer service! Without fail, David has responded to every question, email and phone call within a few hours. He is great to work with and always willing to help… TLM is a one-stop shop for all of our QMS needs … The training videos on the website are helpful- keep them coming!”

Allison Getz

★ ★ ★ ★ ★
“Very helpful in fine-tuning the software/reports to meet our specific needs for audits, even ones requested the day before the audit. The software is straight forward for use, we have 8 personnel in two different locations using it seamlessly … The best customer support I have ever used.”

Stewart Denham

★ ★ ★ ★ ★

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