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TLM Web App Dashboard Categories

(Custom fields might change some of the terms used for certain categories)

Audit Checklist To Audit Simplified audit checklist with features that support work center audits. (See Work Center Audits in TLM Training Course)

Audit ChecklistNeeds Response. Allows findings and improvements to be assigned to a user for a response.

CAPA – New CAPA 

Customer Feedback/Complaints

  • Feedback to Investigate
  • Feedback to Submit
  • Feedback to Review
  • Feedback to Close

Deviations (New Deviation Form Comming Soon)

  • Deviations to Approve

Document Management

  • Period Review Needed
  • DCOs to Approve/Submit 
  • Drafts to Load
  • Drafts to Edit
  • Drafts Returned
  • Ready for Review
  • Approval Signature
  • Approval Follow Up
  • Ready for Release
  • Document Quizzes to Take

Calibration and Maintenance

  • Calibration Events/Tasks
  • Maintenance Events/Tasks
  • Inspection Events/Tasks

Leave Requests

  • Leave Request Approval

Released Documents

  • Documents to Read

Training

  • Training to Take
  • Training to Verify
  • Training Quizzes to Take

TLM System Settings allows the Mgt Rep to configure the job description display policy for the web app Released Documents list. (See above image)

Projects

  • Project Approvals from email encrypted link
TROUBLESHOOTING DOCUMENT DISPALYS
These are some possible reasons TLM could not open your document.
  1. Trying to open an internal link without being logged in. – You followed a link that required your web app user account to be logged in, and you are not logged in to this web app.
  2. System Settings in TLM Misconfigured – If this is the first attempt to open a document, and no other documents will open either, this might be due to a folder misconfiguration in system settings, contact [email protected] for support.
  3. Document Agent not running – If no documents will open, the document agent might not be running if the server was recently rebooted, contact [email protected] for support.
  4. Application not licensed. – The application responsible for displaying the file type (MS Word for .doc or .docx for example) needs to be licensed on the server and available to process the file.
  5. Application is Busy/Hanging – If the process is busy, or there is a hanging instance under someone’s user profile, the file processing might fail as a result.
  6. Specific File Issue – If you were able to see other documents, but not this one, there might be an error extracting the document from the MySQL database before it could be displayed. Try it again, if it consistently does not open contact [email protected] for support. We might need to make adjustments to the document viewer if there is something unique about this document, such as security features are enabled, or embedded objects that are preventing the extraction process.

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