Testimonials

Don’t take our
word for it.

For 20 years, TLM customers have run real quality systems through real audits — BSI, TÜV, SAI, FDA, Health Canada, CDPH — and come out stronger. Some of them cared enough to pick up a camera and tell you themselves. That’s a kind of trust you can’t manufacture.

100% first-time ISO certification · two decades · ★★★★★ across the board

★★★★★ Rated five stars by the people who use it daily
Diva InternationalLENKBARSABLE IndustriesPlastikosStingray SurgicalFirst MutualZest Dental… and many more
In their own words — on camera

Four customers recorded their own interviews.

Not actors. Not a polished production. Real quality professionals who chose to go on record about what TLM does for their business — and their audits.

In writing

The record speaks for itself.

★★★★★

“We have been using TLM since 2015 and it has become one of the cornerstone applications we use to run our business. The software does everything we need to maintain our ISO 13485 registration, and the support is friendly, fast, and reliably competent. Five stars without a doubt across the board!”

Stephanie McBrinn
Quality Control
Stingray Surgical Products · Medical Devices
★★★★★

“The benefits are immense — our internal business processes have been streamlined to be lean and world-class. Staff morale has greatly improved, and our customer satisfaction index rose from 65% before TLM to almost 93%. TLM has become one of our major business partners in delivering value to all our key stakeholders.”

Christopher Tapererwa
QMS Manager
First Mutual · Insurance
★★★★★

“If you are looking for a software package that has it all, this is certainly worth purchasing. I’d recommend it to anyone who needs a complete package to satisfy their compliance needs. It’s hard to find software and customer support that both work well — TLM does both.”

Stewart Denham
Director of Engineering
Zest Dental · Medical Device
★★★★★

“In the 10 years we’ve relied on TLM to manage our quality documents, it has grown to become the core of our QMS. Our QMS has been audited by BSI, TUV, SAI, FDA, Canada Health and CDPH — we survived all of those audits and emerged a better company. Thanks, David!”

Jim Klett
Quality Management
Medical Device
★★★★★

“EXCELLENT customer service! Without fail, David has responded to every question, email and phone call within a few hours. TLM is a one-stop shop for all of our QMS needs, and the training videos are helpful — keep them coming!”

Allison Getz
Quality
Medical Device
★★★★★

“Very helpful in fine-tuning the software and reports to meet our specific needs for audits — even ones requested the day before. Straightforward to use; we have 8 people in two locations using it seamlessly. The best customer support I have ever used.”

Stewart Denham
Engineering
Two locations · 8 users
Don’t just take our word for it

Rated 4.8 by real users.

Independently reviewed on the platforms quality teams actually use to choose their software.

TLM rated 4.8 on CapterraTLM rated 4.8 on GetAppTLM rated 4.8 on Software Advice
See it live

Join them.

The best testimonial is your own. In a 20-minute demo we’ll show you exactly how TLM fits the way you work — then you can decide.

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