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Why Choose Total Lean Management As Your Quality Management Software?

What is Total Lean Management (TLM) software?

  • Comprehensive set of integrated business workflow modules in multiple categories
  • Upstream / Downstream – Dual Technology User Landscape
  • Rapid  Updates for Upstream user support
  • All Modules included and configurable for modules in use 
  • Industry specific custom fields and system settings
  • Unlimited licensing for downstream application (Web App)
  • Development projects available to support continuous improvement
  • Pricing options for both small and established organizations
If you can’t check off all these boxes, then your software is just QMS, or just ERP, or just CRM software.


Upstream / Downstream – Dual Technology Landscape – The Best of Both Worlds

As you explore your software options, you will basically find two categories:

  • “Simple” entry level systems trying to sell you on a lack of complexity.
  • “Robust” systems trying to sell you on a vast array of interconnected modules.

The truth of the matter follows the 80/20 rule, a few of your employees need a robust system, while most just need simple, easy to access features for their required tasks.

TLM does Both

Because in the real world, you need both.

Robust and Feature Packed

Upstream Users – The main TLM application gives the handful of main QMS / ERP management users access to a vast landscape of features to make building and maintaining solid digital workflows, easy, quick, and flexible enough to respond to their ideas for even more improvement using the technology recognized worldwide as the champion for rapid development.

Making the Complex Simple

The purpose of your quality system is to make the complex simple. For example, just reviewing documents might require specific review order, alternate signatures, compliant electronic signatures, checklists of document related tasks to review before approval, and links to related documents, parts, or applicable sections of the standard and the list goes on.

Once reviewed, approved, and released, the downstream user just needs a list of easy to access documents they are required to understand and follow. TLM is specifically designed for this journey because that is what you actually need.

Simple and User Friendly

Downstream Users – The TLM Companion web app then provides company wide access for the users that need to access, respond to, or approve records created by the Upstream Users, in a simple to use, attractive web application securely accessible based on your needs from both desktop or mobile devices.

There is Only One Type of Quality Management System


Over the last 20 years TLM has discovered a very basic truth when it comes to information management systems such as your eQMS, no two companies have the exact same needs.

In fact, the two biggest risks in the software selection process is either selecting software that is not flexible enough to manage information that is unique, and important to your workflow, thus forcing work arounds, or other concessions that effectively add waste to your business.

The other mistake is getting stuck with comprehensive, but inflexible systems due to their web based cloud hosting design, which forces a one size fits all approach to meeting customer needs.

And while one size might fit some, it might not fit all your needs when in the long run your understanding of those needs evolves and improves.

Total Lean Management Software, by definition, recognizes this fact, and addresses it through a dual technology, upstream / downstream user landscape approach to meeting the needs of both your upstream and downstream user types.  This is combined with our tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.

These measures include:

Custom fields

Allows you to adapt the software to your company’s terminology.

System Settings

Allows you to choose which features are applied to your process.

Rapid update cycles

Incorporating employee feedback into the continuous improvement cycle creates a synergistic effect on moral, engagement, and productivity.

Development Projects

This capability provides insurance that your system will never leave you stuck after discovering unknown needs after implementation.

High levels of interlinking

By implementing and combining modules in way that might be unique to your business or work flows.

World class customer support

Evolution is a team effort, and the whole team behind TLM enjoys helping companies comply with regulations, manage risk, continuously improve, and maintain a steady growth rate.

Help Files can be Linked to your Controlled Work Instructions

This unique TLM feature allows you to link individual screens in TLM to your own controlled procedures or work instructions for that area of the software (if needed).

Why TLM is your Best QMS Software Choice

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Our QMS Software is backed by a 100% success rate for ISO Certification On The First Try!

If you have any questions or want more detailed information, do not hesitate to call us.

If you have any questions or want more detailed information, do not hesitate to call us (866) 209-6896.

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Watch Awesome Testimonials

TLM Customers are always our top priority -David Smithstein, CEO

“In the 10 years that we have relied on TLM to manage our quality documents, it has grown to become the core of our QMS. Our QMS has been audited by BSI, TUV, SAI, FDA, Canada Health and CDPH . We survived all of those audits and emerged a better company. Thanks, David!”

Jim Klett

★ ★ ★ ★ ★
“EXCELLENT customer service! Without fail, David has responded to every question, email and phone call within a few hours. He is great to work with and always willing to help… TLM is a one-stop shop for all of our QMS needs … The training videos on the website are helpful- keep them coming!”

Allison Getz

★ ★ ★ ★ ★
“Very helpful in fine-tuning the software/reports to meet our specific needs for audits, even ones requested the day before the audit. The software is straight forward for use, we have 8 personnel in two different locations using it seamlessly … The best customer support I have ever used.”

Stewart Denham

★ ★ ★ ★ ★

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