Awesome Testimonials
Don Rosini, President
Coal Products
★★★★★
A couple years ago we hired a different consultant who basically gave up on us, walked out on the project and took the money with him. I was less than pleased, although admittedly our organization was probably a little more challenging than most as everyone was learning ISO for the first time. In contrast, TLM and their consulting services not only got the job done at a reasonable price, but the auditors where noticeably impressed with our quality system especially since it was our first audit, AND we were being registered to the new ISO 9001:2015 standard that everyone was still trying to figure out how to interpret.
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Although the biggest benefit from our perspective, is that LMBS trained us on how to use the system to better control how we wanted to do things and this resulted in several process improvements that we made as a team! Being new to ISO and all their requirements, at first we were a little overwhelmed.
TLM basically handles everything we needed, plus LMBS made several software updates along the way to support some of the new ISO requirements, which the auditors thought were spot on. Technical support was also world class. We could call, or e-mail and receive same day service, often with a remote desktop sharing session to make sure the issue was resolved, and our technical support person was always supportive and easy to talk to. My only regret is that I'm limited to a 5 star rating'. Overall I would give them a 6!!!
Christopher Tapererwa, QMS Manager
Insurance
★★★★★
The benefits are immense....our internal business processes have been streamlined to make lean and world class......staff morale has greatly improved resulting in our customer satisfaction index rising from 65% prior to the implementation of TLM Software to almost 93%. TLM has become one of our major business partner to deliver value to all our key stakeholders.
read more close
TLM Software has revolutionized the way we do our business at NicozDiamond. Our internal business processes have been transformed and now exceed world-class standards- thanks to reps whose support has been exceptionally excellent. The features of TLM Modules exceeded our expectations to the extent that our employees think that TLM can virtually resolve ALL our internal issues!
The fact that you can request customizations to match your company specific requirements makes TLM Software the best in the world.
Sean Davies, Laboratory Manager
Hospital Lab
★★★★★
When I arrived at WGH, I was facing the impossible! We were facing serious regulatory difficulties and on top of it all, an imminent inspection within 4 months by QMP-LS assessors! There was no other solution other than TLM at the time that could completely transform the laboratory into an ISO compliant operation overnight.
read more close
We achieved a 92% compliance rating after the peer inspection! Thanks for the site visit consultation, the many hours of expertise you offered our lab, and a complete turn-key solution to address our regulatory compliance challenges!
Pros: 1) Full QMS features 2) Each Module is integrated 3) Adaptability to suit operational needs 4) Ability to set up a full QMS program with special auditing tools meeting the 500+ ISO 15189plus standards (Ontario Laboratory Accreditation) 5) Strategic Planning, Project Planning, and Task Manager module to better map out projects and programs 6) Mass Document Loading and Release feature - this was a huge time saver (we had over 1000 documents to be controlled)
John Mcgrady, Quality Assurance Manager
Medical Device
★★★★★
TLM has an incredibly accommodating and responsive support team. We received answers to involved questions and solutions to problems within hours, which is not at all typical of my experiences with other software vendors.
read more close
We've also seen this support in new updates with constant improvements, especially to the intuitiveness of the program and detailed guides to help you navigate if you are uncertain. The program is scale-able, so it can grow with us as our operation develops more products, becomes more complex /utilizes more modules.
I cannot foresee needing any functionality in the future that TLM can not or will not provide effectively.
Overall: This was our company's first QMS/ERP software and I would definitely use TLM again if I had to do it over. We passed our internal audit, and are confident that we are in full compliance. The program is solid, and their support made what could have been a painful initiation to QMS very easy. The frequent updates and scale-ability make me confident that this software will have great longevity in our company and was a good investment.
Jay Clairain, Director of Quality
Medical Device
★★★★★
We have just implemented a merger of 2 companies and TLM was an integral part of this merger. We have over 100 employees for both facilities and we were able to implement the system, conduct training and pass our ISO audit using this system within 6 months. The majority of the time was spent merging the business systems. I highly recommend this system to anyone looking to improve and understand the flow of products through their company.
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I have used many ERP systems in the past and have never received the kind of customer support as I have with TLM. If there is a change that needs to be made or an improvement that our company would like to see in the software, that request is usually completed within a few days and sometimes the same day!
The system is extremely easy to use and implement and has all of the functionality of the systems that are 200k +. I would recommend TLM to any company that is looking for a solution to manage documents all the way from RFQ to Shipment of product and every step in between.
I have been using the system for about 12 years and have yet to find a down side to the software. This is one of the nicest and most user friendly ERP systems that is out on the market at this point.
Stewart Denham Director of Engineering
Medical Device
★★★★★
If you are looking for a software package that has it all this is certainly worth purchasing. I would recommend this to anyone who needs a complete software package to satisfy their compliance needs, its hard to find software and customer support that both work well and TLM does both.
read more close
This software has it all and at a more than reasonable cost. We have used software developed by LMBS for the past 10 years for our complaint handling. We were more than happy when he came out with TLM and realized that it could do so much more for our ISO 13485 company. It has served us well through many ISO and FDA audits, an FDA auditor even asked for the name of the software. Customer support has been very helpful in fine tuning the software/reports to meet our specific needs for audits, even ones requested a day before the audit.
The software is straightforward to use, we have 8 personnel in two different locations using it seamlessly. TLM has the best customer support I have ever used, problems and requests for help were answered quickly and efficiently.
Allison Getz, Quality Specialist
Medical Device
★★★★★
EXCELLENT customer service! Without fail, the LMBS support staff has responded to every question, email, & phone call within a few hours. They are great to work with and always willing to help.
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- Variety of customizable modules- TLM is a one-stop shop for all of our QMS needs - Improvements noticed with every new software update - Bit of a learning curve at first, but easy to use once you get familiar with the software
Jeff Dasilva, Quality Manager
Medical Device
★★★★★
I have been using TLM for almost 6 years now and I have nothing but great experiences with both the software and support. We required some custom work done and LMBS has not hesitated once. They were quick to respond and completed the custom work quickly. They are true to their word when they says their passion is to help.
read more close
TLM is a powerful tool and really does put all your QMS needs into one great package. Once you get some time with TLM it is very easy to use and makes total sense why it was designed this way. I would recommend TLM to any company.
Wes Goldwater, Director of Operations.
Medical Device
★★★★★
I would highly recommend TLM to any company wanting to improve the efficiency and effectiveness of their QA processes. It will save you time and money.
read more close
TLM has changed the way we handle Quality Assurance at Osteogenics. The system saves us time and helps us coordinate complex projects. Implementation was very fast. We were up and running on many of the modules immediately. The support staff are world class. Any feature requests or technical questions are quickly addressed.
Charles Hays,Sales and Marketing Manager
Nautical Charts and Services
★★★★★
Easy to use, rich in features, and customer support is awesome. I also love how they are so willing to work with us to make improvements as we get better at understanding what we really need the software to do for us.
read more close
The web version doesn't have all the desktop features yet, but they are steadily working on it, and it allows us to get documents out to everyone without having to pay for additional licenses.
Overall we highly recommend TLM. They are by far one of our most reliable vendors, and our ISO audits are a walk in the park these days.
Tammy Waltham, Quality Assurance Manager
Die Casting
★★★★★
We are a small company and needed a QMS package we could afford. After seeing all the pricing options and features of other systems, we couldn’t believe TLM was offering all their modules for such a reasonable price. While the software has more capability than we are using, it can be configured so that it’s easy to use for what you need it to do.
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Support is excellent and all of the unique needs we had during the initial implementation were quickly addressed with updates. 5 stars! We highly recommend TLM without reservation.
Craig Pagan, VP QA & RA / Management Representative
Medical Devices
★★★★★
C2C highly recommends TLM QMS software. It meets all of the requirements for GMP and ISO 13485, easy to use and great customer support. We have gone through 2 ISO 13485:2016 audits with no issues relating to the software.
read more close
TLM has all the requirements for both GMPs and ISO 13485. Most modules are very easy to use. The system is very reasonably priced and customer support is top notch.
TLM can function on the desktop connected to a local server, or as a SaaS using solely a browser to access the system connected to a data center (hosted) database, so we really haven't had any experiences that are worth complaining about.
Sean Clapshaw, CEO
Medical Device
★★★★★
We have recently been recommended for ISO 13485 registration after a 4-day audit. I can honestly say without TLM software and the support, consulting and training we received from the Lean & Mean Business Systems(LMBS) it would not have been possible to make this happen!
read more close
Most of my staff, some of which had been involved with ISO audits at other organizations, did not believe it would be possible to implement this in the time frame allotted. I assured them it was possible because of the QMS Software we selected. On top of that, we had to expedite the implementation of our registered quality system to ISO 13485 even more due to unforeseen issues surrounding business development activities, this put LMBS under significant pressure to support our optimistic goals, especially since we also had to comply with software validation on top of everything else.
Despite all of this, LMBS was great to work with, and they delivered everything promised and still managed to keep a sense of humor despite my slightly insane time table. The software can pretty much do everything we need it to, and being new to functioning within a robust quality system, our learning curve was pretty steep. The nice thing about TLM is that everything rolls up to your dashboard and links you to areas of the software where you have assignments waiting, so from a management standpoint I can simply focus everyone's attention on the TLM dashboard.
Molly Joyce, Continuous Improvement Quality Engineer
Injection Molding
★★★★★
We discovered we had ideas about what we needed after our purchase during implementation that we never would have thought of before we got into using the software, and these were issues that were definitely particular to our company.
read more close
The TLM support staff is just awesome at responding and delivering updates when we need them. After the initial implementation and validation, which was super easy with the pre-written templates they provided with videos of the testing protocols, we are off and running and couldn't be happier.
Their new web app is adding features quickly and we'll soon be able to support most of the document related tasks via the web app, which is a huge bonus for us as we can still keep our data in-house, which was important to us to minimize the risk to our customer's proprietary data, but utilize a web based interface for most of our employees.
At first we thought that their split technology approach to the software was going to be an issue, but now that we are using both the desktop and web interfaces we totally get it. Without their desktop application, getting the changes we needed delivered promptly would have been impossible, as web technologies just aren't built for that approach. The web/cloud is great when the same thing works for everyone, but a quality management system needs to stay flexible and responsive enough to react to each company's needs to evolve, when they can see what that need truly is. The staff behind TLM seems to be one of the few QMS software companies who understand what the evolution of progress actually requires
This was a big decision for us, and we are completely confident that we nailed it! We highly recommend TLM to anyone wanting to evolve their quality system into a driver for their organization's evolution towards progress.
Kelly Reece, Quality Systems Coordinator
Medical Devices
★★★★★
TLM Delivers! Even after our purchase a year ago, new discoveries we make about special needs we have are welcomed and included in the next update.
read more close
Support response is better than anything else I have experienced and being able to participate in continuous improvement makes my job much more fun than any of my previous companies.
Highly recommended, you won’t be disappointed!
Stephanie McBrinn Quality Control
Medical Devices
★★★★★
We have been using TLM since 2015 and it has become one of the cornerstone applications we use to run our business. The software does everything we need from it to maintain our ISO 13485 registration and the support is friendly, fast, and reliably competent. Five stars without a doubt across the board!
Paschal Mwila Head - ICT Risk Management
Insurance
★★★★★
TLM was recommended to me by someone else who was using it in our industry, and we are very pleased with the result. The TLM development team has been very prompt in delivering the changes we required to use several of the Modules in our industry.
read more close
We are not aware of any other software vendor that is equally dedicated to making sure our business processes are working the way we need them to. This appears to be a rare find, and if you were lucky enough to also find them, they should be given every consideration as we feel very comfortable giving them our highest recommendation.
Eva Marie Barrera, Calibration Engineer
Calibration Lab
★★★★★
Highly recommended as management tool software for those seeking accreditation for ISO.
read more close
We are a calibration laboratory seeking accreditation for ISO17025 located here in Singapore. We had been using TLM for years, as part of our documentation requirement. The good thing about this software is the ease of making changes and updates. TLM was able to support us on update and installations quickly & easily even though we are located in a different time zone.
David Kistner, President
Automotive
★★★★★
Pros: Excellent software for ISO 9001. Easy to use and very good customer support. We use this software everyday for all aspects of our QMS.
read more close
This software is a great price, great support and is an all in one system.
Ray Johnson, CEO
Medical Devices
★★★★★
This is the second FDA regulated company that I have used TLM for managing the manufacturing process and controlling documentation. The software has been invaluable to every facet of my production operations. I have looked around and I am completely confident that there is not a better value out there for a system that gives complete lot number traceability, bill of material management, work order processing, and document version number control.
read more close
The incredible service and support that the company gives in addressing questions is invaluable "icing on the cake." I am not sure when they sleep, but their responsiveness in support is par excellence.
TLM is 10 out 10 in ease of use, flexibility, functionality, service and support. We are currently using it to manage our clinical diagnostic lab, and with the help of their development team, we have been able to customize the system's function to allow us to manage our entire production process from ordering materials, through generating work orders, to managing all quality documentation, to tracking inventory and WIP, through to managing incoming patient specimens and all the way to sending patient test results, all within TLM.. There is not a product for GMP or GLP document and manufacturing control that compares to TLM in capabilities at such an incredibly affordable price.
Craig Pagan, VP QA & RA / Management Representative
Medical Devices
★★★★★
C2C highly recommends TLM QMS software. It meets all of the requirements for GMP and ISO 13485, easy to use and great customer support. We have gone through 2 ISO 13485:2016 audits with no issues relating to the software.
read more close
TLM has all the requirements for both GMPs and ISO 13485. Most modules are very easy to use. The system is very reasonably priced and customer support is top notch.
TLM can function on the desktop connected to a local server, or as a SaaS using solely a browser to access the system connected to a data center (hosted) database, so we really haven't had any experiences that are worth complaining about.
Sean Clapshaw, CEO
Medical Device
★★★★★
We have recently been recommended for ISO 13485 registration after a 4-day audit. I can honestly say without TLM software and the support, consulting and training we received from the Lean & Mean Business Systems(LMBS) it would not have been possible to make this happen!
read more close
Most of my staff, some of which had been involved with ISO audits at other organizations, did not believe it would be possible to implement this in the time frame allotted. I assured them it was possible because of the QMS Software we selected. On top of that, we had to expedite the implementation of our registered quality system to ISO 13485 even more due to unforeseen issues surrounding business development activities, this put LMBS under significant pressure to support our optimistic goals, especially since we also had to comply with software validation on top of everything else.
Despite all of this, LMBS was great to work with, and they delivered everything promised and still managed to keep a sense of humor despite my slightly insane time table. The software can pretty much do everything we need it to, and being new to functioning within a robust quality system, our learning curve was pretty steep. The nice thing about TLM is that everything rolls up to your dashboard and links you to areas of the software where you have assignments waiting, so from a management standpoint I can simply focus everyone's attention on the TLM dashboard.
Molly Joyce, Continuous Improvement Quality Engineer
Injection Molding
★★★★★
We discovered we had ideas about what we needed after our purchase during implementation that we never would have thought of before we got into using the software, and these were issues that were definitely particular to our company.
read more close
The TLM support staff is just awesome at responding and delivering updates when we need them. After the initial implementation and validation, which was super easy with the pre-written templates they provided with videos of the testing protocols, we are off and running and couldn't be happier.
Their new web app is adding features quickly and we'll soon be able to support most of the document related tasks via the web app, which is a huge bonus for us as we can still keep our data in-house, which was important to us to minimize the risk to our customer's proprietary data, but utilize a web based interface for most of our employees.
At first we thought that their split technology approach to the software was going to be an issue, but now that we are using both the desktop and web interfaces we totally get it. Without their desktop application, getting the changes we needed delivered promptly would have been impossible, as web technologies just aren't built for that approach. The web/cloud is great when the same thing works for everyone, but a quality management system needs to stay flexible and responsive enough to react to each company's needs to evolve, when they can see what that need truly is. The staff behind TLM seems to be one of the few QMS software companies who understand what the evolution of progress actually requires
This was a big decision for us, and we are completely confident that we nailed it! We highly recommend TLM to anyone wanting to evolve their quality system into a driver for their organization's evolution towards progress.
Kelly Reece, Quality Systems Coordinator
Medical Devices
★★★★★
TLM Delivers! Even after our purchase a year ago, new discoveries we make about special needs we have are welcomed and included in the next update.
read more close
Support response is better than anything else I have experienced and being able to participate in continuous improvement makes my job much more fun than any of my previous companies.
Highly recommended, you won’t be disappointed!
Stephanie McBrinn Quality Control
Medical Devices
★★★★★
We have been using TLM since 2015 and it has become one of the cornerstone applications we use to run our business. The software does everything we need from it to maintain our ISO 13485 registration and the support is friendly, fast, and reliably competent. Five stars without a doubt across the board!
Paschal Mwila Head - ICT Risk Management
Insurance
★★★★★
TLM was recommended to me by someone else who was using it in our industry, and we are very pleased with the result. The TLM development team has been very prompt in delivering the changes we required to use several of the Modules in our industry.
read more close
We are not aware of any other software vendor that is equally dedicated to making sure our business processes are working the way we need them to. This appears to be a rare find, and if you were lucky enough to also find them, they should be given every consideration as we feel very comfortable giving them our highest recommendation.
Eva Marie Barrera, Calibration Engineer
Calibration Lab
★★★★★
Highly recommended as management tool software for those seeking accreditation for ISO.
read more close
We are a calibration laboratory seeking accreditation for ISO17025 located here in Singapore. We had been using TLM for years, as part of our documentation requirement. The good thing about this software is the ease of making changes and updates. TLM was able to support us on update and installations quickly & easily even though we are located in a different time zone.
David Kistner, President
Automotive
★★★★★
Pros: Excellent software for ISO 9001. Easy to use and very good customer support. We use this software everyday for all aspects of our QMS.
read more close
This software is a great price, great support and is an all in one system.
Ray Johnson, CEO
Medical Devices
★★★★★
This is the second FDA regulated company that I have used TLM for managing the manufacturing process and controlling documentation. The software has been invaluable to every facet of my production operations. I have looked around and I am completely confident that there is not a better value out there for a system that gives complete lot number traceability, bill of material management, work order processing, and document version number control.
read more close
The incredible service and support that the company gives in addressing questions is invaluable "icing on the cake." I am not sure when they sleep, but their responsiveness in support is par excellence.
TLM is 10 out 10 in ease of use, flexibility, functionality, service and support. We are currently using it to manage our clinical diagnostic lab, and with the help of their development team, we have been able to customize the system's function to allow us to manage our entire production process from ordering materials, through generating work orders, to managing all quality documentation, to tracking inventory and WIP, through to managing incoming patient specimens and all the way to sending patient test results, all within TLM.. There is not a product for GMP or GLP document and manufacturing control that compares to TLM in capabilities at such an incredibly affordable price.
Don Rosini, President
Coal Products
★★★★★
A couple years ago we hired a different consultant who basically gave up on us, walked out on the project and took the money with him. I was less than pleased, although admittedly our organization was probably a little more challenging than most as everyone was learning ISO for the first time. In contrast, TLM and their consulting services not only got the job done at a reasonable price, but the auditors where noticeably impressed with our quality system especially since it was our first audit, AND we were being registered to the new ISO 9001:2015 standard that everyone was still trying to figure out how to interpret.
read more close
Although the biggest benefit from our perspective, is that LMBS trained us on how to use the system to better control how we wanted to do things and this resulted in several process improvements that we made as a team! Being new to ISO and all their requirements, at first we were a little overwhelmed.
TLM basically handles everything we needed, plus LMBS made several software updates along the way to support some of the new ISO requirements, which the auditors thought were spot on. Technical support was also world class. We could call, or e-mail and receive same day service, often with a remote desktop sharing session to make sure the issue was resolved, and our technical support person was always supportive and easy to talk to. My only regret is that I'm limited to a 5 star rating'. Overall I would give them a 6!!!
Christopher Tapererwa, QMS Manager
Insurance
★★★★★
The benefits are immense....our internal business processes have been streamlined to make lean and world class......staff morale has greatly improved resulting in our customer satisfaction index rising from 65% prior to the implementation of TLM Software to almost 93%. TLM has become one of our major business partner to deliver value to all our key stakeholders.
read more close
TLM Software has revolutionized the way we do our business at NicozDiamond. Our internal business processes have been transformed and now exceed world-class standards- thanks to reps whose support has been exceptionally excellent. The features of TLM Modules exceeded our expectations to the extent that our employees think that TLM can virtually resolve ALL our internal issues!
The fact that you can request customizations to match your company specific requirements makes TLM Software the best in the world.
Sean Davies, Laboratory Manager
Hospital Lab
★★★★★
When I arrived at WGH, I was facing the impossible! We were facing serious regulatory difficulties and on top of it all, an imminent inspection within 4 months by QMP-LS assessors! There was no other solution other than TLM at the time that could completely transform the laboratory into an ISO compliant operation overnight.
read more close
We achieved a 92% compliance rating after the peer inspection! Thanks for the site visit consultation, the many hours of expertise you offered our lab, and a complete turn-key solution to address our regulatory compliance challenges!
Pros: 1) Full QMS features 2) Each Module is integrated 3) Adaptability to suit operational needs 4) Ability to set up a full QMS program with special auditing tools meeting the 500+ ISO 15189plus standards (Ontario Laboratory Accreditation) 5) Strategic Planning, Project Planning, and Task Manager module to better map out projects and programs 6) Mass Document Loading and Release feature - this was a huge time saver (we had over 1000 documents to be controlled)
John Mcgrady, Quality Assurance Manager
Medical Device
★★★★★
TLM has an incredibly accommodating and responsive support team. We received answers to involved questions and solutions to problems within hours, which is not at all typical of my experiences with other software vendors.
read more close
We've also seen this support in new updates with constant improvements, especially to the intuitiveness of the program and detailed guides to help you navigate if you are uncertain. The program is scale-able, so it can grow with us as our operation develops more products, becomes more complex /utilizes more modules.
I cannot foresee needing any functionality in the future that TLM can not or will not provide effectively.
Overall: This was our company's first QMS/ERP software and I would definitely use TLM again if I had to do it over. We passed our internal audit, and are confident that we are in full compliance. The program is solid, and their support made what could have been a painful initiation to QMS very easy. The frequent updates and scale-ability make me confident that this software will have great longevity in our company and was a good investment.
Jay Clairain, Director of Quality
Medical Device
★★★★★
We have just implemented a merger of 2 companies and TLM was an integral part of this merger. We have over 100 employees for both facilities and we were able to implement the system, conduct training and pass our ISO audit using this system within 6 months. The majority of the time was spent merging the business systems. I highly recommend this system to anyone looking to improve and understand the flow of products through their company.
read more close
I have used many ERP systems in the past and have never received the kind of customer support as I have with TLM. If there is a change that needs to be made or an improvement that our company would like to see in the software, that request is usually completed within a few days and sometimes the same day!
The system is extremely easy to use and implement and has all of the functionality of the systems that are 200k +. I would recommend TLM to any company that is looking for a solution to manage documents all the way from RFQ to Shipment of product and every step in between.
I have been using the system for about 12 years and have yet to find a down side to the software. This is one of the nicest and most user friendly ERP systems that is out on the market at this point.
Stewart Denham Director of Engineering
Medical Device
★★★★★
If you are looking for a software package that has it all this is certainly worth purchasing. I would recommend this to anyone who needs a complete software package to satisfy their compliance needs, its hard to find software and customer support that both work well and TLM does both.
read more close
This software has it all and at a more than reasonable cost. We have used software developed by LMBS for the past 10 years for our complaint handling. We were more than happy when he came out with TLM and realized that it could do so much more for our ISO 13485 company. It has served us well through many ISO and FDA audits, an FDA auditor even asked for the name of the software. Customer support has been very helpful in fine tuning the software/reports to meet our specific needs for audits, even ones requested a day before the audit.
The software is straightforward to use, we have 8 personnel in two different locations using it seamlessly. TLM has the best customer support I have ever used, problems and requests for help were answered quickly and efficiently.
Allison Getz, Quality Specialist
Medical Device
★★★★★
EXCELLENT customer service! Without fail, the LMBS support staff has responded to every question, email, & phone call within a few hours. They are great to work with and always willing to help.
read more close
- Variety of customizable modules- TLM is a one-stop shop for all of our QMS needs - Improvements noticed with every new software update - Bit of a learning curve at first, but easy to use once you get familiar with the software
Jeff Dasilva, Quality Manager
Medical Device
★★★★★
I have been using TLM for almost 6 years now and I have nothing but great experiences with both the software and support. We required some custom work done and LMBS has not hesitated once. They were quick to respond and completed the custom work quickly. They are true to their word when they says their passion is to help.
read more close
TLM is a powerful tool and really does put all your QMS needs into one great package. Once you get some time with TLM it is very easy to use and makes total sense why it was designed this way. I would recommend TLM to any company.
Wes Goldwater, Director of Operations.
Medical Device
★★★★★
I would highly recommend TLM to any company wanting to improve the efficiency and effectiveness of their QA processes. It will save you time and money.
read more close
TLM has changed the way we handle Quality Assurance at Osteogenics. The system saves us time and helps us coordinate complex projects. Implementation was very fast. We were up and running on many of the modules immediately. The support staff are world class. Any feature requests or technical questions are quickly addressed.
Charles Hays,Sales and Marketing Manager
Nautical Charts and Services
★★★★★
Easy to use, rich in features, and customer support is awesome. I also love how they are so willing to work with us to make improvements as we get better at understanding what we really need the software to do for us.
read more close
The web version doesn't have all the desktop features yet, but they are steadily working on it, and it allows us to get documents out to everyone without having to pay for additional licenses.
Overall we highly recommend TLM. They are by far one of our most reliable vendors, and our ISO audits are a walk in the park these days.
Tammy Waltham, Quality Assurance Manager
Die Casting
★★★★★
We are a small company and needed a QMS package we could afford. After seeing all the pricing options and features of other systems, we couldn’t believe TLM was offering all their modules for such a reasonable price. While the software has more capability than we are using, it can be configured so that it’s easy to use for what you need it to do.
read more close
Support is excellent and all of the unique needs we had during the initial implementation were quickly addressed with updates. 5 stars! We highly recommend TLM without reservation.
Paschal Mwila Head - ICT Risk Management
Insurance
★★★★★
TLM was recommended to me by someone else who was using it in our industry, and we are very pleased with the result. The TLM development team has been very prompt in delivering the changes we required to use several of the Modules in our industry.
read more close
We are not aware of any other software vendor that is equally dedicated to making sure our business processes are working the way we need them to. This appears to be a rare find, and if you were lucky enough to also find them, they should be given every consideration as we feel very comfortable giving them our highest recommendation.
Eva Marie Barrera, Calibration Engineer
Calibration Lab
★★★★★
Highly recommended as management tool software for those seeking accreditation for ISO.
read more close
We are a calibration laboratory seeking accreditation for ISO17025 located here in Singapore. We had been using TLM for years, as part of our documentation requirement. The good thing about this software is the ease of making changes and updates. TLM was able to support us on update and installations quickly & easily even though we are located in a different time zone.
David Kistner, President
Automotive
★★★★★
Pros: Excellent software for ISO 9001. Easy to use and very good customer support. We use this software everyday for all aspects of our QMS.
read more close
This software is a great price, great support and is an all in one system.
Ray Johnson, CEO
Medical Devices
★★★★★
This is the second FDA regulated company that I have used TLM for managing the manufacturing process and controlling documentation. The software has been invaluable to every facet of my production operations. I have looked around and I am completely confident that there is not a better value out there for a system that gives complete lot number traceability, bill of material management, work order processing, and document version number control.
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The incredible service and support that the company gives in addressing questions is invaluable "icing on the cake." I am not sure when they sleep, but their responsiveness in support is par excellence.
TLM is 10 out 10 in ease of use, flexibility, functionality, service and support. We are currently using it to manage our clinical diagnostic lab, and with the help of their development team, we have been able to customize the system's function to allow us to manage our entire production process from ordering materials, through generating work orders, to managing all quality documentation, to tracking inventory and WIP, through to managing incoming patient specimens and all the way to sending patient test results, all within TLM.. There is not a product for GMP or GLP document and manufacturing control that compares to TLM in capabilities at such an incredibly affordable price.
Don Rosini, President
Coal Products
★★★★★
A couple years ago we hired a different consultant who basically gave up on us, walked out on the project and took the money with him. I was less than pleased, although admittedly our organization was probably a little more challenging than most as everyone was learning ISO for the first time. In contrast, TLM and their consulting services not only got the job done at a reasonable price, but the auditors where noticeably impressed with our quality system especially since it was our first audit, AND we were being registered to the new ISO 9001:2015 standard that everyone was still trying to figure out how to interpret.
read more close
Although the biggest benefit from our perspective, is that LMBS trained us on how to use the system to better control how we wanted to do things and this resulted in several process improvements that we made as a team! Being new to ISO and all their requirements, at first we were a little overwhelmed.
TLM basically handles everything we needed, plus LMBS made several software updates along the way to support some of the new ISO requirements, which the auditors thought were spot on. Technical support was also world class. We could call, or e-mail and receive same day service, often with a remote desktop sharing session to make sure the issue was resolved, and our technical support person was always supportive and easy to talk to. My only regret is that I'm limited to a 5 star rating'. Overall I would give them a 6!!!
Christopher Tapererwa, QMS Manager
Insurance
★★★★★
The benefits are immense....our internal business processes have been streamlined to make lean and world class......staff morale has greatly improved resulting in our customer satisfaction index rising from 65% prior to the implementation of TLM Software to almost 93%. TLM has become one of our major business partner to deliver value to all our key stakeholders.
read more close
TLM Software has revolutionized the way we do our business at NicozDiamond. Our internal business processes have been transformed and now exceed world-class standards- thanks to reps whose support has been exceptionally excellent. The features of TLM Modules exceeded our expectations to the extent that our employees think that TLM can virtually resolve ALL our internal issues!
The fact that you can request customizations to match your company specific requirements makes TLM Software the best in the world.
Sean Davies, Laboratory Manager
Hospital Lab
★★★★★
When I arrived at WGH, I was facing the impossible! We were facing serious regulatory difficulties and on top of it all, an imminent inspection within 4 months by QMP-LS assessors! There was no other solution other than TLM at the time that could completely transform the laboratory into an ISO compliant operation overnight.
read more close
We achieved a 92% compliance rating after the peer inspection! Thanks for the site visit consultation, the many hours of expertise you offered our lab, and a complete turn-key solution to address our regulatory compliance challenges!
Pros: 1) Full QMS features 2) Each Module is integrated 3) Adaptability to suit operational needs 4) Ability to set up a full QMS program with special auditing tools meeting the 500+ ISO 15189plus standards (Ontario Laboratory Accreditation) 5) Strategic Planning, Project Planning, and Task Manager module to better map out projects and programs 6) Mass Document Loading and Release feature - this was a huge time saver (we had over 1000 documents to be controlled)
John Mcgrady, Quality Assurance Manager
Medical Device
★★★★★
TLM has an incredibly accommodating and responsive support team. We received answers to involved questions and solutions to problems within hours, which is not at all typical of my experiences with other software vendors.
read more close
We've also seen this support in new updates with constant improvements, especially to the intuitiveness of the program and detailed guides to help you navigate if you are uncertain. The program is scale-able, so it can grow with us as our operation develops more products, becomes more complex /utilizes more modules.
I cannot foresee needing any functionality in the future that TLM can not or will not provide effectively.
Overall: This was our company's first QMS/ERP software and I would definitely use TLM again if I had to do it over. We passed our internal audit, and are confident that we are in full compliance. The program is solid, and their support made what could have been a painful initiation to QMS very easy. The frequent updates and scale-ability make me confident that this software will have great longevity in our company and was a good investment.
Jay Clairain, Director of Quality
Medical Device
★★★★★
We have just implemented a merger of 2 companies and TLM was an integral part of this merger. We have over 100 employees for both facilities and we were able to implement the system, conduct training and pass our ISO audit using this system within 6 months. The majority of the time was spent merging the business systems. I highly recommend this system to anyone looking to improve and understand the flow of products through their company.
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I have used many ERP systems in the past and have never received the kind of customer support as I have with TLM. If there is a change that needs to be made or an improvement that our company would like to see in the software, that request is usually completed within a few days and sometimes the same day!
The system is extremely easy to use and implement and has all of the functionality of the systems that are 200k +. I would recommend TLM to any company that is looking for a solution to manage documents all the way from RFQ to Shipment of product and every step in between.
I have been using the system for about 12 years and have yet to find a down side to the software. This is one of the nicest and most user friendly ERP systems that is out on the market at this point.
Stewart Denham Director of Engineering
Medical Device
★★★★★
If you are looking for a software package that has it all this is certainly worth purchasing. I would recommend this to anyone who needs a complete software package to satisfy their compliance needs, its hard to find software and customer support that both work well and TLM does both.
read more close
This software has it all and at a more than reasonable cost. We have used software developed by LMBS for the past 10 years for our complaint handling. We were more than happy when he came out with TLM and realized that it could do so much more for our ISO 13485 company. It has served us well through many ISO and FDA audits, an FDA auditor even asked for the name of the software. Customer support has been very helpful in fine tuning the software/reports to meet our specific needs for audits, even ones requested a day before the audit.
The software is straightforward to use, we have 8 personnel in two different locations using it seamlessly. TLM has the best customer support I have ever used, problems and requests for help were answered quickly and efficiently.
Allison Getz, Quality Specialist
Medical Device
★★★★★
EXCELLENT customer service! Without fail, the LMBS support staff has responded to every question, email, & phone call within a few hours. They are great to work with and always willing to help.
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- Variety of customizable modules- TLM is a one-stop shop for all of our QMS needs - Improvements noticed with every new software update - Bit of a learning curve at first, but easy to use once you get familiar with the software
Jeff Dasilva, Quality Manager
Medical Device
★★★★★
I have been using TLM for almost 6 years now and I have nothing but great experiences with both the software and support. We required some custom work done and LMBS has not hesitated once. They were quick to respond and completed the custom work quickly. They are true to their word when they says their passion is to help.
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TLM is a powerful tool and really does put all your QMS needs into one great package. Once you get some time with TLM it is very easy to use and makes total sense why it was designed this way. I would recommend TLM to any company.
Wes Goldwater, Director of Operations.
Medical Device
★★★★★
I would highly recommend TLM to any company wanting to improve the efficiency and effectiveness of their QA processes. It will save you time and money.
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TLM has changed the way we handle Quality Assurance at Osteogenics. The system saves us time and helps us coordinate complex projects. Implementation was very fast. We were up and running on many of the modules immediately. The support staff are world class. Any feature requests or technical questions are quickly addressed.
Charles Hays,Sales and Marketing Manager
Nautical Charts and Services
★★★★★
Easy to use, rich in features, and customer support is awesome. I also love how they are so willing to work with us to make improvements as we get better at understanding what we really need the software to do for us.
read more close
The web version doesn't have all the desktop features yet, but they are steadily working on it, and it allows us to get documents out to everyone without having to pay for additional licenses.
Overall we highly recommend TLM. They are by far one of our most reliable vendors, and our ISO audits are a walk in the park these days.
Tammy Waltham, Quality Assurance Manager
Die Casting
★★★★★
We are a small company and needed a QMS package we could afford. After seeing all the pricing options and features of other systems, we couldn’t believe TLM was offering all their modules for such a reasonable price. While the software has more capability than we are using, it can be configured so that it’s easy to use for what you need it to do.
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Support is excellent and all of the unique needs we had during the initial implementation were quickly addressed with updates. 5 stars! We highly recommend TLM without reservation.
Craig Pagan, VP QA & RA / Management Representative
Medical Devices
★★★★★
C2C highly recommends TLM QMS software. It meets all of the requirements for GMP and ISO 13485, easy to use and great customer support. We have gone through 2 ISO 13485:2016 audits with no issues relating to the software.
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TLM has all the requirements for both GMPs and ISO 13485. Most modules are very easy to use. The system is very reasonably priced and customer support is top notch.
TLM can function on the desktop connected to a local server, or as a SaaS using solely a browser to access the system connected to a data center (hosted) database, so we really haven't had any experiences that are worth complaining about.
Sean Clapshaw, CEO
Medical Device
★★★★★
We have recently been recommended for ISO 13485 registration after a 4-day audit. I can honestly say without TLM software and the support, consulting and training we received from the Lean & Mean Business Systems(LMBS) it would not have been possible to make this happen!
read more close
Most of my staff, some of which had been involved with ISO audits at other organizations, did not believe it would be possible to implement this in the time frame allotted. I assured them it was possible because of the QMS Software we selected. On top of that, we had to expedite the implementation of our registered quality system to ISO 13485 even more due to unforeseen issues surrounding business development activities, this put LMBS under significant pressure to support our optimistic goals, especially since we also had to comply with software validation on top of everything else.
Despite all of this, LMBS was great to work with, and they delivered everything promised and still managed to keep a sense of humor despite my slightly insane time table. The software can pretty much do everything we need it to, and being new to functioning within a robust quality system, our learning curve was pretty steep. The nice thing about TLM is that everything rolls up to your dashboard and links you to areas of the software where you have assignments waiting, so from a management standpoint I can simply focus everyone's attention on the TLM dashboard.
Molly Joyce, Continuous Improvement Quality Engineer
Injection Molding
★★★★★
We discovered we had ideas about what we needed after our purchase during implementation that we never would have thought of before we got into using the software, and these were issues that were definitely particular to our company.
read more close
The TLM support staff is just awesome at responding and delivering updates when we need them. After the initial implementation and validation, which was super easy with the pre-written templates they provided with videos of the testing protocols, we are off and running and couldn't be happier.
Their new web app is adding features quickly and we'll soon be able to support most of the document related tasks via the web app, which is a huge bonus for us as we can still keep our data in-house, which was important to us to minimize the risk to our customer's proprietary data, but utilize a web based interface for most of our employees.
At first we thought that their split technology approach to the software was going to be an issue, but now that we are using both the desktop and web interfaces we totally get it. Without their desktop application, getting the changes we needed delivered promptly would have been impossible, as web technologies just aren't built for that approach. The web/cloud is great when the same thing works for everyone, but a quality management system needs to stay flexible and responsive enough to react to each company's needs to evolve, when they can see what that need truly is. The staff behind TLM seems to be one of the few QMS software companies who understand what the evolution of progress actually requires
This was a big decision for us, and we are completely confident that we nailed it! We highly recommend TLM to anyone wanting to evolve their quality system into a driver for their organization's evolution towards progress.
Kelly Reece, Quality Systems Coordinator
Medical Devices
★★★★★
TLM Delivers! Even after our purchase a year ago, new discoveries we make about special needs we have are welcomed and included in the next update.
read more close
Support response is better than anything else I have experienced and being able to participate in continuous improvement makes my job much more fun than any of my previous companies.
Highly recommended, you won’t be disappointed!
Stephanie McBrinn Quality Control
Medical Devices
★★★★★
We have been using TLM since 2015 and it has become one of the cornerstone applications we use to run our business. The software does everything we need from it to maintain our ISO 13485 registration and the support is friendly, fast, and reliably competent. Five stars without a doubt across the board!
Don Rosini, President
Coal Products
★★★★★
A couple years ago we hired a different consultant who basically gave up on us, walked out on the project and took the money with him. I was less than pleased, although admittedly our organization was probably a little more challenging than most as everyone was learning ISO for the first time. In contrast, TLM and their consulting services not only got the job done at a reasonable price, but the auditors where noticeably impressed with our quality system especially since it was our first audit, AND we were being registered to the new ISO 9001:2015 standard that everyone was still trying to figure out how to interpret.
read more close
Although the biggest benefit from our perspective, is that LMBS trained us on how to use the system to better control how we wanted to do things and this resulted in several process improvements that we made as a team! Being new to ISO and all their requirements, at first we were a little overwhelmed.
TLM basically handles everything we needed, plus LMBS made several software updates along the way to support some of the new ISO requirements, which the auditors thought were spot on. Technical support was also world class. We could call, or e-mail and receive same day service, often with a remote desktop sharing session to make sure the issue was resolved, and our technical support person was always supportive and easy to talk to. My only regret is that I'm limited to a 5 star rating'. Overall I would give them a 6!!!
Christopher Tapererwa, QMS Manager
Insurance
★★★★★
The benefits are immense....our internal business processes have been streamlined to make lean and world class......staff morale has greatly improved resulting in our customer satisfaction index rising from 65% prior to the implementation of TLM Software to almost 93%. TLM has become one of our major business partner to deliver value to all our key stakeholders.
read more close
TLM Software has revolutionized the way we do our business at NicozDiamond. Our internal business processes have been transformed and now exceed world-class standards- thanks to reps whose support has been exceptionally excellent. The features of TLM Modules exceeded our expectations to the extent that our employees think that TLM can virtually resolve ALL our internal issues!
The fact that you can request customizations to match your company specific requirements makes TLM Software the best in the world.
Sean Davies, Laboratory Manager
Hospital Lab
★★★★★
When I arrived at WGH, I was facing the impossible! We were facing serious regulatory difficulties and on top of it all, an imminent inspection within 4 months by QMP-LS assessors! There was no other solution other than TLM at the time that could completely transform the laboratory into an ISO compliant operation overnight.
read more close
We achieved a 92% compliance rating after the peer inspection! Thanks for the site visit consultation, the many hours of expertise you offered our lab, and a complete turn-key solution to address our regulatory compliance challenges!
Pros: 1) Full QMS features 2) Each Module is integrated 3) Adaptability to suit operational needs 4) Ability to set up a full QMS program with special auditing tools meeting the 500+ ISO 15189plus standards (Ontario Laboratory Accreditation) 5) Strategic Planning, Project Planning, and Task Manager module to better map out projects and programs 6) Mass Document Loading and Release feature - this was a huge time saver (we had over 1000 documents to be controlled)
John Mcgrady, Quality Assurance Manager
Medical Device
★★★★★
TLM has an incredibly accommodating and responsive support team. We received answers to involved questions and solutions to problems within hours, which is not at all typical of my experiences with other software vendors.
read more close
We've also seen this support in new updates with constant improvements, especially to the intuitiveness of the program and detailed guides to help you navigate if you are uncertain. The program is scale-able, so it can grow with us as our operation develops more products, becomes more complex /utilizes more modules.
I cannot foresee needing any functionality in the future that TLM can not or will not provide effectively.
Overall: This was our company's first QMS/ERP software and I would definitely use TLM again if I had to do it over. We passed our internal audit, and are confident that we are in full compliance. The program is solid, and their support made what could have been a painful initiation to QMS very easy. The frequent updates and scale-ability make me confident that this software will have great longevity in our company and was a good investment.
Jay Clairain, Director of Quality
Medical Device
★★★★★
We have just implemented a merger of 2 companies and TLM was an integral part of this merger. We have over 100 employees for both facilities and we were able to implement the system, conduct training and pass our ISO audit using this system within 6 months. The majority of the time was spent merging the business systems. I highly recommend this system to anyone looking to improve and understand the flow of products through their company.
read more close
I have used many ERP systems in the past and have never received the kind of customer support as I have with TLM. If there is a change that needs to be made or an improvement that our company would like to see in the software, that request is usually completed within a few days and sometimes the same day!
The system is extremely easy to use and implement and has all of the functionality of the systems that are 200k +. I would recommend TLM to any company that is looking for a solution to manage documents all the way from RFQ to Shipment of product and every step in between.
I have been using the system for about 12 years and have yet to find a down side to the software. This is one of the nicest and most user friendly ERP systems that is out on the market at this point.
Stewart Denham Director of Engineering
Medical Device
★★★★★
If you are looking for a software package that has it all this is certainly worth purchasing. I would recommend this to anyone who needs a complete software package to satisfy their compliance needs, its hard to find software and customer support that both work well and TLM does both.
read more close
This software has it all and at a more than reasonable cost. We have used software developed by LMBS for the past 10 years for our complaint handling. We were more than happy when he came out with TLM and realized that it could do so much more for our ISO 13485 company. It has served us well through many ISO and FDA audits, an FDA auditor even asked for the name of the software. Customer support has been very helpful in fine tuning the software/reports to meet our specific needs for audits, even ones requested a day before the audit.
The software is straightforward to use, we have 8 personnel in two different locations using it seamlessly. TLM has the best customer support I have ever used, problems and requests for help were answered quickly and efficiently.
Allison Getz, Quality Specialist
Medical Device
★★★★★
EXCELLENT customer service! Without fail, the LMBS support staff has responded to every question, email, & phone call within a few hours. They are great to work with and always willing to help.
read more close
- Variety of customizable modules- TLM is a one-stop shop for all of our QMS needs - Improvements noticed with every new software update - Bit of a learning curve at first, but easy to use once you get familiar with the software
Jeff Dasilva, Quality Manager
Medical Device
★★★★★
I have been using TLM for almost 6 years now and I have nothing but great experiences with both the software and support. We required some custom work done and LMBS has not hesitated once. They were quick to respond and completed the custom work quickly. They are true to their word when they says their passion is to help.
read more close
TLM is a powerful tool and really does put all your QMS needs into one great package. Once you get some time with TLM it is very easy to use and makes total sense why it was designed this way. I would recommend TLM to any company.
Wes Goldwater, Director of Operations.
Medical Device
★★★★★
I would highly recommend TLM to any company wanting to improve the efficiency and effectiveness of their QA processes. It will save you time and money.
read more close
TLM has changed the way we handle Quality Assurance at Osteogenics. The system saves us time and helps us coordinate complex projects. Implementation was very fast. We were up and running on many of the modules immediately. The support staff are world class. Any feature requests or technical questions are quickly addressed.
Charles Hays,Sales and Marketing Manager
Nautical Charts and Services
★★★★★
Easy to use, rich in features, and customer support is awesome. I also love how they are so willing to work with us to make improvements as we get better at understanding what we really need the software to do for us.
read more close
The web version doesn't have all the desktop features yet, but they are steadily working on it, and it allows us to get documents out to everyone without having to pay for additional licenses.
Overall we highly recommend TLM. They are by far one of our most reliable vendors, and our ISO audits are a walk in the park these days.
Tammy Waltham, Quality Assurance Manager
Die Casting
★★★★★
We are a small company and needed a QMS package we could afford. After seeing all the pricing options and features of other systems, we couldn’t believe TLM was offering all their modules for such a reasonable price. While the software has more capability than we are using, it can be configured so that it’s easy to use for what you need it to do.
read more close
Support is excellent and all of the unique needs we had during the initial implementation were quickly addressed with updates. 5 stars! We highly recommend TLM without reservation.
Craig Pagan, VP QA & RA / Management Representative
Medical Devices
★★★★★
C2C highly recommends TLM QMS software. It meets all of the requirements for GMP and ISO 13485, easy to use and great customer support. We have gone through 2 ISO 13485:2016 audits with no issues relating to the software.
read more close
TLM has all the requirements for both GMPs and ISO 13485. Most modules are very easy to use. The system is very reasonably priced and customer support is top notch.
TLM can function on the desktop connected to a local server, or as a SaaS using solely a browser to access the system connected to a data center (hosted) database, so we really haven't had any experiences that are worth complaining about.
Sean Clapshaw, CEO
Medical Device
★★★★★
We have recently been recommended for ISO 13485 registration after a 4-day audit. I can honestly say without TLM software and the support, consulting and training we received from the Lean & Mean Business Systems(LMBS) it would not have been possible to make this happen!
read more close
Most of my staff, some of which had been involved with ISO audits at other organizations, did not believe it would be possible to implement this in the time frame allotted. I assured them it was possible because of the QMS Software we selected. On top of that, we had to expedite the implementation of our registered quality system to ISO 13485 even more due to unforeseen issues surrounding business development activities, this put LMBS under significant pressure to support our optimistic goals, especially since we also had to comply with software validation on top of everything else.
Despite all of this, LMBS was great to work with, and they delivered everything promised and still managed to keep a sense of humor despite my slightly insane time table. The software can pretty much do everything we need it to, and being new to functioning within a robust quality system, our learning curve was pretty steep. The nice thing about TLM is that everything rolls up to your dashboard and links you to areas of the software where you have assignments waiting, so from a management standpoint I can simply focus everyone's attention on the TLM dashboard.
Molly Joyce, Continuous Improvement Quality Engineer
Injection Molding
★★★★★
We discovered we had ideas about what we needed after our purchase during implementation that we never would have thought of before we got into using the software, and these were issues that were definitely particular to our company.
read more close
The TLM support staff is just awesome at responding and delivering updates when we need them. After the initial implementation and validation, which was super easy with the pre-written templates they provided with videos of the testing protocols, we are off and running and couldn't be happier.
Their new web app is adding features quickly and we'll soon be able to support most of the document related tasks via the web app, which is a huge bonus for us as we can still keep our data in-house, which was important to us to minimize the risk to our customer's proprietary data, but utilize a web based interface for most of our employees.
At first we thought that their split technology approach to the software was going to be an issue, but now that we are using both the desktop and web interfaces we totally get it. Without their desktop application, getting the changes we needed delivered promptly would have been impossible, as web technologies just aren't built for that approach. The web/cloud is great when the same thing works for everyone, but a quality management system needs to stay flexible and responsive enough to react to each company's needs to evolve, when they can see what that need truly is. The staff behind TLM seems to be one of the few QMS software companies who understand what the evolution of progress actually requires
This was a big decision for us, and we are completely confident that we nailed it! We highly recommend TLM to anyone wanting to evolve their quality system into a driver for their organization's evolution towards progress.
Kelly Reece, Quality Systems Coordinator
Medical Devices
★★★★★
TLM Delivers! Even after our purchase a year ago, new discoveries we make about special needs we have are welcomed and included in the next update.
read more close
Support response is better than anything else I have experienced and being able to participate in continuous improvement makes my job much more fun than any of my previous companies.
Highly recommended, you won’t be disappointed!
Stephanie McBrinn Quality Control
Medical Devices
★★★★★
We have been using TLM since 2015 and it has become one of the cornerstone applications we use to run our business. The software does everything we need from it to maintain our ISO 13485 registration and the support is friendly, fast, and reliably competent. Five stars without a doubt across the board!
Paschal Mwila Head - ICT Risk Management
Insurance
★★★★★
TLM was recommended to me by someone else who was using it in our industry, and we are very pleased with the result. The TLM development team has been very prompt in delivering the changes we required to use several of the Modules in our industry.
read more close
We are not aware of any other software vendor that is equally dedicated to making sure our business processes are working the way we need them to. This appears to be a rare find, and if you were lucky enough to also find them, they should be given every consideration as we feel very comfortable giving them our highest recommendation.
Eva Marie Barrera, Calibration Engineer
Calibration Lab
★★★★★
Highly recommended as management tool software for those seeking accreditation for ISO.
read more close
We are a calibration laboratory seeking accreditation for ISO17025 located here in Singapore. We had been using TLM for years, as part of our documentation requirement. The good thing about this software is the ease of making changes and updates. TLM was able to support us on update and installations quickly & easily even though we are located in a different time zone.
David Kistner, President
Automotive
★★★★★
Pros: Excellent software for ISO 9001. Easy to use and very good customer support. We use this software everyday for all aspects of our QMS.
read more close
This software is a great price, great support and is an all in one system.
Ray Johnson, CEO
Medical Devices
★★★★★
This is the second FDA regulated company that I have used TLM for managing the manufacturing process and controlling documentation. The software has been invaluable to every facet of my production operations. I have looked around and I am completely confident that there is not a better value out there for a system that gives complete lot number traceability, bill of material management, work order processing, and document version number control.
read more close
The incredible service and support that the company gives in addressing questions is invaluable "icing on the cake." I am not sure when they sleep, but their responsiveness in support is par excellence.
TLM is 10 out 10 in ease of use, flexibility, functionality, service and support. We are currently using it to manage our clinical diagnostic lab, and with the help of their development team, we have been able to customize the system's function to allow us to manage our entire production process from ordering materials, through generating work orders, to managing all quality documentation, to tracking inventory and WIP, through to managing incoming patient specimens and all the way to sending patient test results, all within TLM.. There is not a product for GMP or GLP document and manufacturing control that compares to TLM in capabilities at such an incredibly affordable price.