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About Us

Evolution is a Team Sport

For 20 years we have been pioneering the cost cutting methods such as having a remote workforce that is only now becoming popular, and passing those savings onto our customers as getting a medical device to market depends on not overspending on systems that take too much away from product development.

Avoiding the chaos of a paper bases QMS and building your digital business management system landscape is just not going to be possible with a single system for all aspects of your business. You will inevitably need more than one, and ideally, they can be integrated where needed once enough decisions have been made to establish where those integration points need to be.
Flexibility is key, as the needs you will have next year are almost impossible to fully understand today.

Total Lean Management Software is specifically intended to be a low cost, highly integrated, flexible and continuously improving landscape to which specialty systems can be added where needed to create the digital business landscape that enables work flows the way your company needs them to work.

“It took a lot of work to get to this point, and I could not be prouder of our completely mobile, innovative, and international team of staff and partners.”
David Smithstein Founder & CEO

Little Changes Make a Big Difference

Although our software is designed to give you immediate and long term quality management solutions, we know that as business environments change, your needs change.

Of course, managing changes that add capabilities without creating new problems is what Total Lean Management software does best. System Settings and custom fields are two examples of built-in tools that allow us to support continuous improvement for one customer, without undermining how another customer is using the software.

We take great pride in tweaking your system with small changes that make a big difference in your business. In fact, identifying and acting on these small changes is a big part of what being lean is about.

LMBS offers the following services to customers who purchase Total Lean Management (TLM) ™ software:

Custom Development

The bottom line is that you want to run your business your way. While TLM can cover a lot of those ways, there can be a few areas where it would be really great if your quality, material management, or accounting software could handle a particular process in a particular way. It’s very likely that with a modest custom development project we can help you like we did for this medical device company or for these new companies who needed to import data.

Data Integration

Using our Connection Manager software, LMBS will customize the integration between your existing data sources and TLM. This can allow you to either migrate existing data to TLM or update the data in TLM from your existing databases such as accounting, customer relations, or ERP systems for example.

World Class Support
LMBS takes great pride in our reputation for surprisingly responsive and competent support services.
Data Migration

Is your existing quality system plagued by data that is scattered amongst several databases or spreadsheets? LMBS can customize the queries needed to bring that data into TLM so that it can be integrated with the rest of your quality system.

There is Only One Type of Quality Management System

YOURS!

Over the last 20 years TLM has discovered a very basic truth when it comes to information management systems such as your eQMS, no two companies have the exact same needs.

In fact, the two biggest risks in the software selection process is either selecting software that is not flexible enough to manage information that is unique, and important to your workflow, thus forcing work arounds, or other concessions that effectively add waste to your business.

The other mistake is getting stuck with comprehensive, but inflexible systems due to their web based cloud hosting design, which forces a one size fits all approach to meeting customer needs.

And while one size might fit some, it might not fit all your needs when in the long run your understanding of those needs evolves and improves.

Total Lean Management Software, by definition, recognizes this fact, and addresses it through a dual technology, upstream / downstream user landscape approach to meeting the needs of both your upstream and downstream user types.  This is combined with our tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.

These measures include:

Custom fields

Allows you to adapt the software to your company’s terminology.

System Settings

Allows you to choose which features are applied to your process.

Rapid update cycles

Incorporating employee feedback into the continuous improvement cycle creates a synergistic effect on moral, engagement, and productivity.

Development Projects

This capability provides insurance that your system will never leave you stuck after discovering unknown needs after implementation.

High levels of interlinking

By implementing and combining modules in way that might be unique to your business or work flows.

World class customer support

Evolution is a team effort, and the whole team behind TLM enjoys helping companies comply with regulations, manage risk, continuously improve, and maintain a steady growth rate.

Help Files can be Linked to your Controlled Work Instructions

This unique TLM feature allows you to link individual screens in TLM to your own controlled procedures or work instructions for that area of the software (if needed).

Why TLM is your Best QMS Software Choice

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Let's Build Your Solution

Our QMS Software is backed by a 100% success rate for ISO Certification On The First Try!

If you have any questions or want more detailed information, do not hesitate to call us.

If you have any questions or want more detailed information, do not hesitate to call us (866) 209-6896.

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Watch Awesome Testimonials

TLM Customers are always our top priority -David Smithstein, CEO

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“In the 10 years that we have relied on TLM to manage our quality documents, it has grown to become the core of our QMS. Our QMS has been audited by BSI, TUV, SAI, FDA, Canada Health and CDPH . We survived all of those audits and emerged a better company. Thanks, David!”

Jim Klett

★ ★ ★ ★ ★
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“EXCELLENT customer service! Without fail, David has responded to every question, email and phone call within a few hours. He is great to work with and always willing to help… TLM is a one-stop shop for all of our QMS needs … The training videos on the website are helpful- keep them coming!”

Allison Getz

★ ★ ★ ★ ★
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“Very helpful in fine-tuning the software/reports to meet our specific needs for audits, even ones requested the day before the audit. The software is straight forward for use, we have 8 personnel in two different locations using it seamlessly … The best customer support I have ever used.”

Stewart Denham

★ ★ ★ ★ ★

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Evolution is a Team Sport

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