Industries · Laboratories

A QMS built for
ISO 17025 labs.

Total Lean Management gives testing and calibration labs a complete ISO/IEC 17025:2017 quality system — competence, equipment calibration and traceability, method control, and the management-system requirements like impartiality — so a result is defensible and your accreditation isn’t a scramble. Two apps on one system, on your own server.

ISO 17025:2017 · calibration traceability · competence · method control

A laboratory scientist performing testing at the bench
Defensible results
✓ calibrated · traceable · competent
ISO 17025:2017
Regulatory-ready

ISO/IEC 17025:2017 — competence and confidence.

ISO 17025 is about trusting the result: the instrument is calibrated and traceable, the method is controlled, and the person is competent. TLM keeps all three current and connected, so an assessor’s questions already have answers.

ISO 17025:2017Calibration traceabilityCompetenceMethod controlMeasurement uncertaintyImpartiality
What a lab needs

Trusted results — instrument, method, and person.

Calibration & traceability

Every instrument tracked, calibrated on schedule, and traceable to a national standard — because a result is only as trusted as the tool, and here the tool is proven.

Competence, on the record

Link people to the methods and equipment they’re qualified for, with training and evaluations — the demonstrated competence ISO 17025 requires.

Method control

Control your test and calibration methods as documents with revision and approval, so everyone runs the current, validated procedure — never a stale copy.

Impartiality & confidentiality

The management-system requirements ISO 17025 adds — impartiality, confidentiality — documented, controlled, and ready to show.

Nonconforming work → action

Nonconforming testing work drives corrective action to closure — not a note in a logbook that never gets revisited.

Audit-ready records

Every test, calibration, and competence record retained and produced on demand — with AI that finds the exact one an assessor asks for.

One connected system

Every clause of ISO 17025 — one QMS.

Competence, calibration, and method control are the lab edge; the rest of a quality system is the foundation. TLM covers both on one database, so a calibration lapse or a nonconformance is caught, actioned, and closed — on the record.

Control & validation

Your lab’s system, your updates — on your own server.

Single-tenant means your lab controls its own environment: a change reaches you only when you take it, and your validated methods and records stay yours — not shifted under you by a shared platform.

Risk-based — test what changed

A Computer Software Assurance (CSA) approach: validate in proportion to risk, focused on what actually changed — not everything, every time.

Validation Katas

TLM proposes a concise, whole-workflow test for exactly what changed since your last validated version — you confirm it, run it, and sign.

Your own server

Every customer runs TLM single-tenant, on its own server — not comingled into one shared application — so a change reaches you only when you take it.

You control your updates

Once you’re validated, you decide when an update applies. Your validated state stays yours — not re-validated on a vendor’s release schedule.

TLM runs circles around one-size-fits-all competitors because our design follows one philosophy: the customer’s needs come first — not the vendor’s convenience.

The AI advantage · TLM, multiplied by Claude

Audit-ready, in plain English.

Ask Claude to review a controlled document against ISO 17025 or your standards, find the exact record an auditor asks for, or summarize what a change touches — grounded in your controlled documents, with a link to the source.

See TLM, multiplied by Claude →
Don’t just take our word for it

Rated 4.8 by real users.

Independently reviewed on the platforms quality teams actually use to choose their software.

TLM rated 4.8 on CapterraTLM rated 4.8 on GetAppTLM rated 4.8 on Software Advice
See it live

Accreditation without the scramble.

Bring the assessment you’re preparing for. In a 20-minute demo we’ll show calibration traceability, competence, and method control working as one — so a result is always defensible.

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One of our friendly account reps will be assigned to your account and can walk you through it · No credit card

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