Modules · Metrics-KPIs

The numbers that
prove it.

Metrics turn “our QMS is working” from a claim into a number. Define the KPIs your quality system runs on — delivery, yield, safety, complaints, whatever matters — enter data on a cadence, set targets and thresholds, and watch the trend. A metric that drifts past its target flags itself and rolls straight into your Management Review, so the meeting starts with the numbers instead of a scramble. Because TLM is two apps on one system, people enter data in a browser while your team owns the definitions.

KPIs · targets · trends · Management Review

A quality professional reviewing performance metrics and dashboards
Measured, not asserted
✓ 2 on target · 1 flagged
Define → track → act
What Metrics-KPIs does

Define it, track it, and act on it — before it’s a finding.

Define the KPIs that matter

Quality, delivery, yield, safety, complaints — whatever your QMS actually runs on — each with a target and the threshold you don’t want to cross.

Data on a cadence

Enter metric data on a schedule — monthly, weekly, per shift — with reminders, so the numbers are always current, not reconstructed the night before the meeting.

Targets and thresholds

Set the target and the line you won’t cross; TLM flags a breach automatically, so drift doesn’t hide until it’s a finding.

Trends, not just snapshots

See where a metric is heading, not only where it is — so you act on the slope before it becomes a problem.

Straight into Management Review

Your KPIs roll up into the Management Review, so the meeting opens with the current numbers — no last-minute spreadsheet scramble.

Reportable and shareable

Dashboards and web reports, with scheduled alerts for the metrics that need regular eyes on them.

The dual-app advantage

One system. Two apps. The right tool for every person.

TLM runs as a deep desktop/network Main App and a modern browser Web App on one shared database. Your team owns the definitions; everyone else just enters and reads.

Main App Depth & control
Quality managers · process owners · admins
  • Define metrics, targets, thresholds, and entry cadence
  • Set who enters what, and when
  • Configure the roll-up into Management Review
  • The retained metric-data record of truth
  • Trend and target reporting across every KPI
Web App Reach & simplicity
Data owners · management · remote
  • Enter metric data from anywhere, on schedule
  • Live dashboards — value, target, and trend at a glance
  • See what’s at risk before the meeting
  • Modern web reports — KPI trends, scheduled alerts

Same data, same system — pick the front door that fits the person.

The AI advantage · TLM, multiplied by Claude

What are your numbers telling you?

Ask Claude to read your metrics and surface what’s trending the wrong way, which targets are at risk, and why — and to draft the metrics narrative for your Management Review, so the story behind the numbers is written before the meeting starts.

See TLM, multiplied by Claude →
One connected system

The numbers the whole QMS feeds.

Metrics draw from across TLM — on-time delivery, audit findings, CAPA closure, complaint rates — and roll up into Management Review; a KPI that breaches its target can open a CAPA on the spot. Measurement isn’t a separate dashboard tool bolted on the side — it’s wired into the work.

See it live

Which KPI would you hate to explain in an audit?

Bring the metric you track in a spreadsheet and dread being asked to prove. In a 20-minute demo we’ll show you the targets, the trends, and the automatic roll-up into Management Review — live.

Request a Demo →

One of our friendly account reps will be assigned to your account and can walk you through it · No credit card

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