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Keep Your Eye On All Events & Actions

Events, Tasks, Action Plans and The TLM Checklists.

The checklist is arguably the king of all quality management system tools, as the ease of creation, impact on quality, and ability to help employees perform tasks correctly, in the correct sequence puts this quality tool on the 1st place pedestal without question.

For this reason you will find most TLM modules are supported with TLM Events, Tasks, or Action Plans and the system wide TLM Checklist, which earned a spot in the TLM logo.

One of the main purposes of your Quality Management System software, or QMS software is to stabilize how tasks are performed so that the root causes of issues and therefore continuous improvement can be effective.

If quality system data shows that a particular process is not meeting quality goals, making changes to that process might not be needed, or the wrong changes might be made, when the real cause is hiding in the chaos created from the fact that only 25% of employees are actually performing the task correctly.

Events, Tasks, Action Plans and The TLM Checklists

Make Sure Nothing Falls Through the Cracks

Your released procedures as well as the use of TLM checklists, Events, Tasks, or Action Plans ensures employees have a single source of truth when it comes to doing the job right.   From a single line of checklist steps, to layered event tasks with project management and gantt chart reporting tools, TLM has the level of detail you need to control variation, and make it painless for your employees to follow instructions and take actions on plans before due dates pass and opportunities are lost.

  • Define project details, due dates, owner, and assignments.

  • Privacy settings allows the tools to be used at all levels of the organization.

  • Make multiple supporting attachments if needed.

  • Create Master project Templates for repeating projects.

  • Define and assign events tasks with Gantt chart progress reporting.

  • Maintain a Communication Log of Task related messages.

  • Assign and schedule Event tasks that will show up on the TLM dashboard.

  • Maintain project status with % complete, scheduled and complete dates.

  • Color-coded display to alert users of overdue or tasks approaching due date.

  • Tasks can be linked to other Events to support complex projects.

  • Start dates, due dates, complete dates and schedule dates support Gantt chart progress reporting.

  • CAPA.

  • Contact Manager/CRM.

  • Customer Feedback.

  • Projects, Change Control, ECR, PLM.

  • Documents.

  • Risk & Opportunities.

  • Electronic Forms / Quality Records.

  • Meetings & Reviews.

  • People / Employees.

  • Employee Evaluations.

  • Other Events.

  • Action Plans can be linked to other TLM modules.

  • Action Plan assignments are rolled up to the TLM Dashboard based on due dates.

  • Due dates can be integrated with MS Outlook.

  • Action Items / Comments list.

  • Can be linked to the TLM Checklist.

  • Quick and Easy Template enabled checklists.

  • System Settings can force a particular checklist for different Customer Feedback Types.

  • Checklists can be established to support Change Management and PLM/ECR features.

  • Check off tasks to make sure nothing falls through the crack.

  • Checklist names are integrated with the custom field names for main menu modules.

Fusion Technology is what happens when information integration creates a higher-level management system beyond individual workflows.  TLM Events, Tasks, Action Plans and The TLM Checklists software incorporates this technology by integrating with other TLM solutions to create a Total Lean Management Software approach that provides all stakeholders with a picture of inter-related QMS Software events across your entire organization.

It also serves to create the foundation of your company’s digital landscape which saves you as much as possible from purchasing disconnected stand alone software, and provides the technical support for integrating other information systems when necessary.

All TLM software modules are rolled up to a user specific dashboard and summaries of each user's dashboard can be automatically emailed to ensure QMS activities are scheduled and prioritized accordingly.

In addition, the TLM dashboard helps users navigate to where tasks are performed, making it easy for new users to adopt the software without having to pay for extra training before being able to put TLM software to work for your company.

Events, Tasks, Action Plans and The TLM Checklists within your quality management system software provides the king of quality system tools for everyone who needs it, everywhere it's needed.

    1. Stabilizes Your Processes:  One of the key requirements of understanding the difference between the current state and future state of a process needing improvement is knowing that when the existing process is performed, it’s performed the same way by everyone.
    2. Do it Right the First Time: Events, Tasks, Action Plans, and TLM Checklists provide the level of detail needed with your quality management system software to ensure steps are not forgotten or skipped.
    3. Managing Risk: Events, Tasks, Action Plans, and TLM Checklists can provide important reminders where needed to consider risks involved with a particular process.  This simple, two second reminder to consider risks that might be triggered as a result of a given process could one day save the company millions when disaster was averted because someone stopped and asked themselves, “what risks might be triggered here.

Regardless if you are using TLM as QMS software, ERP software, Risk Management Software, Vendor Management software, or IT Risk Analysis software, incorporating Events, Tasks, Action Plans, and TLM Checklists where needed throughout your workflows will have a positive ripple effect on the ability of those procedures or work instructions to get the job right the first time.

Of all the factors that drive human behavior, whether positive or negative, none are as universal as the need to evolve, whether we are conscious of it or not.

Your management team can create impressive organizational growth by harnessing this basic element of the human experience and the TLM Meetings and Review software has all of the key tools that will make your QMS software successful.

By organizing key aspects of how work is done, managers can use TLM Meetings and Review software to empower employees to participate in finding opportunities for improvement and customer satisfaction while maintaining approval control to ensure additional risks aren’t introduced.

The TLM Meetings and Review software module ensures these efforts are well organized, linked to all other aspects of the QMS software that might be related, and assigned to ensure employees who rise to the occasion can be recognized accordingly, and are motivated to do so as a result.

Historically the decision to implement ISO was driven by the consequences of NOT being ISO certified when competitors were using ISO certification to win new business from customers who needed confidence in their supplier’s ability to consistently meet requirements.

This resulted in a lot of paper based systems set up by various “consultants” that advocated vague procedures that could technically meet the requirements of the ISO standard, but in reality did very little to improve quality or any other aspect of the business.

Times have changed, and the introduction of QMS software allowed organizations to take a different approach to their quality system and instead of wasting tons of time and money for little benefit, they are using their QMS to improve all aspects of the business.

At least the companies who could afford the high cost of most QMS software.

The whole point of ISO based quality standards is to address the minimum risks across every aspect of the business that could have consequences to customer satisfaction.  Unfortunately, by calling them “quality” standards, a misperception developed over the years that caused managers to think of quality as something the “quality department” was responsible for.

Total Lean Management (TLM) Software corrects this misperception by acting as an integrated management tool not only for compliance, but as the framework for how a company evolves.  Audit management software can be a vital component of this evolution, provided it is integrated with all the other aspects of the business to make auditing easier, faster, and more insightful.

There is Only One Type of Quality Management System


Over the last 20 years TLM has discovered a very basic truth when it comes to information management systems such as your eQMS, no two companies have the exact same needs.

In fact, the two biggest risks in the software selection process is either selecting software that is not flexible enough to manage information that is unique, and important to your workflow, thus forcing work arounds, or other concessions that effectively add waste to your business.

The other mistake is getting stuck with comprehensive, but inflexible systems due to their web based cloud hosting design, which forces a one size fits all approach to meeting customer needs.

And while one size might fit some, it might not fit all your needs when in the long run your understanding of those needs evolves and improves.

Total Lean Management Software, by definition, recognizes this fact, and addresses it through a dual technology, upstream / downstream user landscape approach to meeting the needs of both your upstream and downstream user types.  This is combined with our tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.

These measures include:

Custom fields

Allows you to adapt the software to your company’s terminology.

System Settings

Allows you to choose which features are applied to your process.

Rapid update cycles

Incorporating employee feedback into the continuous improvement cycle creates a synergistic effect on moral, engagement, and productivity.

Development Projects

This capability provides insurance that your system will never leave you stuck after discovering unknown needs after implementation.

High levels of interlinking

By implementing and combining modules in way that might be unique to your business or work flows.

World class customer support

Evolution is a team effort, and the whole team behind TLM enjoys helping companies comply with regulations, manage risk, continuously improve, and maintain a steady growth rate.

Help Files can be Linked to your Controlled Work Instructions

This unique TLM feature allows you to link individual screens in TLM to your own controlled procedures or work instructions for that area of the software (if needed).

Why TLM is your Best QMS Software Choice

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If you have any questions or want more detailed information, do not hesitate to call us (866) 209-6896.

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TLM Customers are always our top priority -David Smithstein, CEO

“In the 10 years that we have relied on TLM to manage our quality documents, it has grown to become the core of our QMS. Our QMS has been audited by BSI, TUV, SAI, FDA, Canada Health and CDPH . We survived all of those audits and emerged a better company. Thanks, David!”

Jim Klett

★ ★ ★ ★ ★
“EXCELLENT customer service! Without fail, David has responded to every question, email and phone call within a few hours. He is great to work with and always willing to help… TLM is a one-stop shop for all of our QMS needs … The training videos on the website are helpful- keep them coming!”

Allison Getz

★ ★ ★ ★ ★
“Very helpful in fine-tuning the software/reports to meet our specific needs for audits, even ones requested the day before the audit. The software is straight forward for use, we have 8 personnel in two different locations using it seamlessly … The best customer support I have ever used.”

Stewart Denham

★ ★ ★ ★ ★

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