A QMS built for
ISO 17025 labs.
Total Lean Management gives testing and calibration labs a complete ISO/IEC 17025:2017 quality system — competence, equipment calibration and traceability, method control, and the management-system requirements like impartiality — so a result is defensible and your accreditation isn’t a scramble. Two apps on one system, on your own server.
ISO 17025:2017 · calibration traceability · competence · method control
ISO/IEC 17025:2017 — competence and confidence.
ISO 17025 is about trusting the result: the instrument is calibrated and traceable, the method is controlled, and the person is competent. TLM keeps all three current and connected, so an assessor’s questions already have answers.
Trusted results — instrument, method, and person.
Calibration & traceability
Every instrument tracked, calibrated on schedule, and traceable to a national standard — because a result is only as trusted as the tool, and here the tool is proven.
Competence, on the record
Link people to the methods and equipment they’re qualified for, with training and evaluations — the demonstrated competence ISO 17025 requires.
Proficiency testing & comparisons
Track participation in proficiency testing and interlaboratory comparisons — schedule, results, and the corrective action a poor score triggers — the ongoing performance ISO 17025 (7.7.2) expects you to monitor.
Method control
Control your test and calibration methods as documents with revision and approval, so everyone runs the current, validated procedure — never a stale copy.
Impartiality & confidentiality
The management-system requirements ISO 17025 adds — impartiality, confidentiality — documented, controlled, and ready to show.
Nonconforming work → action
Nonconforming testing work drives corrective action to closure — not a note in a logbook that never gets revisited.
Audit-ready records
Every test, calibration, and competence record retained and produced on demand — with AI that finds the exact one an assessor asks for.
Every clause of ISO 17025 — one QMS.
Competence, calibration, and method control are the lab edge; the rest of a quality system is the foundation. TLM covers both on one database, so a calibration lapse or a nonconformance is caught, actioned, and closed — on the record.
Works alongside your LIMS.
Keep your LIMS for samples and test data. TLM is the ISO 17025 management system around it — so the moment a result or a method changes, the quality actions that follow are captured, assigned, and closed on the record.
Out-of-spec → action
An out-of-tolerance or out-of-spec result becomes a nonconformance and CAPA in TLM — investigated and closed, not lost in an instrument log.
Method change → controlled
When a test or calibration method changes, it flows into document control and training — so every analyst is signed off on the current, validated procedure.
One system of record
Competence, calibration, documents, audits, suppliers, and CAPA live together on your own server — the accreditation evidence in one place, whatever runs the tests.
Your lab’s system, your updates — on your own server.
Single-tenant means your lab controls its own environment: a change reaches you only when you take it, and your validated methods and records stay yours — not shifted under you by a shared platform.
Risk-based — test what changed
A Computer Software Assurance (CSA) approach: validate in proportion to risk, focused on what actually changed — not everything, every time.
Validation Katas
TLM proposes a concise, whole-workflow test for exactly what changed since your last validated version — you confirm it, run it, and sign.
Your own server
Every customer runs TLM single-tenant, on its own server — not comingled into one shared application — so a change reaches you only when you take it.
You control your updates
Once you’re validated, you decide when an update applies. Your validated state stays yours — not re-validated on a vendor’s release schedule.
TLM runs circles around one-size-fits-all competitors because our design follows one philosophy: the customer’s needs come first — not the vendor’s convenience.
Audit-ready, in plain English.
Ask Claude to review a controlled document against ISO 17025 or your standards, find the exact record an auditor asks for, or summarize what a change touches — grounded in your controlled documents, with a link to the source.
Prove competence in one click.
Competence is the heart of ISO 17025 — and the hardest thing to keep current when a method changes. Now a subject-matter expert opens any released procedure and clicks once.
Claude reads the document and drafts a full quiz — questions, answer options, and point weights. The expert reviews and edits every question, approves, and everyone on that procedure’s training list is tested automatically.
The expert stays in control — nothing is assigned until they approve it. Demonstrated competence on the record, without writing a question from scratch.
Rated 4.8 by real users.
Independently reviewed on the platforms quality teams actually use to choose their software.
Accreditation without the scramble.
Bring the assessment you’re preparing for. In a 20-minute demo we’ll show calibration traceability, competence, and method control working as one — so a result is always defensible.
Request a Demo →One of our friendly account reps will be assigned to your account and can walk you through it · No credit card