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Over the last 20 years TLM has discovered a very basic truth when it comes to information management systems such as your eQMS, no two companies have the exact same needs.
In fact, the two biggest risks in the software selection process is either selecting software that is not flexible enough to manage information that is unique, and important to your workflow, thus forcing work arounds, or other concessions that effectively add waste to your business.
The other mistake is getting stuck with comprehensive, but inflexible quality management solutions due to their web based cloud hosting design, which forces a one size fits all approach to meeting customer needs.
And while one size might fit some, it might not fit all your needs when in the long run your understanding of those needs evolves and improves.
Total Lean Management Software, by definition, recognizes this fact, and addresses quality management solutions through a dual technology, upstream / downstream user landscape approach to meeting the needs of both your upstream and downstream user types. This is combined with our tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.
Allows you to adapt the software to your company’s terminology.
Allows you to choose which features are applied to your process.
Incorporating employee feedback into the continuous improvement cycle creates a synergistic effect on moral, engagement, and productivity.
This capability provides insurance that your system will never leave you stuck after discovering unknown needs after implementation.
By implementing and combining modules in way that might be unique to your business or work flows.
Evolution is a team effort, and the whole team behind TLM enjoys helping companies comply with regulations, manage risk, continuously improve, and maintain a steady growth rate.
This unique TLM feature allows you to link individual screens in TLM to your own controlled procedures or work instructions for that area of the software (if needed)..
Out of the box, or with a few customizations, our QMS Software is backed by a 100% success rate for over 2 decades getting companies ISO certified on the first try!
If you have any questions or want more detailed information, do not hesitate to call us (866) 209-6896.
“TLM Customers are always our top priority” -David Smithstein, CEO
“In the 10 years that we have relied on TLM to manage our quality documents, it has grown to become the core of our QMS. Our QMS has been audited by BSI, TUV, SAI, FDA, Canada Health and CDPH . We survived all of those audits and emerged a better company. Thanks, David!”
“EXCELLENT customer service! Without fail, David has responded to every question, email and phone call within a few hours. He is great to work with and always willing to help… TLM is a one-stop shop for all of our QMS needs … The training videos on the website are helpful- keep them coming!”
“Very helpful in fine-tuning the software/reports to meet our specific needs for audits, even ones requested the day before the audit. The software is straight forward for use, we have 8 personnel in two different locations using it seamlessly … The best customer support I have ever used.”
Quality Integrated with Efficiency
Your business runs on a vast web of interrelated information, so your software systems should be able to do the same. Whether in the cloud, on your network, or on your desktop, TLM was designed to reduce the administration costs of mandatory compliance activities while harnessing them into sound management tools for continuous improvement.
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